[cisco-voip] Avaya and CCM 4.3 Integration over H323 Trunk
Florian Kroessbacher
florian.kroessbacher at gmail.com
Wed May 18 15:08:24 EDT 2011
Hy,
i looked at the trace
Is this the Szenario you have tested:
1) Call Beginn:
Outbound H225 SETUP message to 10.95.3.210 at timestamp
05/17/2011 16:47:42.272
SETUP, pd = 8, callref = 0x0004, Message Size = 144 bytes
Bearer Capability i = 0x8090A2, ITU-T standard, Speech, Circuit
mode, 64k, µ-law
Display i = 'Ali Raza'
Calling Party Number i = '5528' - Plan: Unknown, Type: Unknown,
Presentation Allowed, User-provided, verified and passed
Called Party Number i = '3115' - Plan: Unknown, Type: Unknown
User-User, i =
2) I think the name of the 3115 is 'Obaid Humayun' -> isn't it?
3) Normal Call Release
Call End Inbound H225 RELEASE_COMP message from 10.95.3.210 at
timestamp 05/17/2011 16:47:55.991
RELEASE_COMP, pd = 8, callref = 0x8004, Message Size = 46 bytes
Cause i = 0x8190 - Normal call clearing
After that i think Obaid Humayun dialed back to you
1) Call Setup
Inbound H225 SETUP message from 10.95.3.210 at timestamp
05/17/2011 16:47:58.444
SETUP, pd = 8, callref = 0x097A, Message Size = 219 bytes
Bearer Capability i = 0x9090A3, ITU-T standard, 3.1kHz audio,
Circuit mode, 64k, A-law
Display i = 'Obaid Humayun'
Called Party Number i = Plan: Unknown, Type: Unknown
User-User, i =
2) The CuCM isn't seeing any Called Party Number
3) Release Message from CuCM can't route the Call
Outbound H225 RELEASE_COMP message to 10.95.3.210 at timestamp
05/17/2011 16:47:58.460
RELEASE_COMP, pd = 8, callref = 0x897A, Message Size = 45 bytes
Cause i = 0x80A9 - Temporary failure
User-User, i =
0x052580060008914A000201110000FE20657F88E001D4074C2792EA00000A800100
So this is the Debug Message you see on your Avaya Switch.
Maybe look at your Avaya why this isn't sending Dialed Digits to the CuCM
To Read the CuCM Traces more comfortable i read it with TranslatorX
(from a Cisco Guy called Paul Giralt)
http://www.employees.org/~pgiralt/TranslatorX/
<http://www.employees.org/%7Epgiralt/TranslatorX/>
cheers Floh
Am 18.05.2011 18:06, schrieb Humayun Sami/Engineering/Karachi:
>
> /Thx Florian./
>
> //
>
> /John can you please mention that were you facing the same problem,
> which the calls were only going from Cisco to Avaya and not from Avaya
> to Cisco./
>
> //
>
> /Regards,/
>
> /Humayun Sami./
>
> ------------------------------------------------------------------------
>
> *From:*cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Bantz John F
> *Sent:* Wednesday, May 18, 2011 8:39 PM
> *To:* Florian Kroessbacher; Humayun Sami
> *Cc:* <cisco-voip at puck.nether.net>
> *Subject:* [spam] Re: [cisco-voip] Avaya and CCM 4.3 Integration over
> H323 Trunk
>
> Thanks for the tip Florian!
>
> We do have a calling search space defined under the Call Routing
> Information -- Inbound Calls section, but no AAR Calling Search Space.
>
> We did get the trunk up and working last week. The problem was that
> we did not have a special application in our Avaya system turned on.
> There is a special application called "SA 8507 -- H245 support with
> other vendors" that needed to be turned on in the Avaya system before
> we could get the connection up and running. After getting that turned
> on, the only other thing we had to do was to turn off Enable Outbound
> FastStart on the Cisco gateway and it worked great!
>
> Thanks
> John Bantz
> John Deere - Global Infrastructure Services
> 515-267-4628 - office
>
> 515-314-6478 - cell
> BantzJohnF at JohnDeere.Com <mailto:BantzJohnF%40JohnDeere.Com>
>
>
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> *From:*cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Florian
> Kroessbacher
> *Sent:* Wednesday, May 18, 2011 10:26 AM
> *To:* Humayun Sami
> *Cc:* <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Avaya and CCM 4.3 Integration over H323 Trunk
>
> hy in the pdf they configure the gateway with no inbound calling search!
>
> Maybe this is your problem. The GW has to have a inbound css to reaxh
> your cisco phones
>
> ----
>
> Florian Kroessbacher
>
> gmail: florian.kroessbacher at gmail.com
> <mailto:florian.kroessbacher at gmail.com>
>
>
> Am 18.05.2011 um 17:11 schrieb Humayun Sami <humayun_sami at hotmail.com
> <mailto:humayun_sami at hotmail.com>>:
>
> /Hey Guys,/
>
> //
>
> /I have integrated Avaya and Cisco Call manager 4.3, I am able to
> make calls from Cisco to Avaya phones but Avaya phones cannot make
> call to Cisco. I have tried everything, made regions, device pool.
> Below is the link I followed for integration./
>
> //
>
> /http://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/ip-trunk-cm.pdf/
>
> //
>
> //
>
> /I am not getting the point that if the trunk has been
> established, why arnt the Avaya phones able to call cisco phones.
> Help in this regard would be nice. I am attaching the traces from
> CCM and below are the traces from Avaya with Denial Event 1192.
> Below it says seize trunk group, what does it mean?/
>
> /Related Information to read logs:
> Avaya gateway: 10.95.3.210/
>
> /Call manager IP: 10.128.0.11
> Avaya Phone: 3115
> Cisco Phone:5528
>
> Logs from Avaya:/
>
> / VOIP data from: [10.95.3.213]:45424/
>
> //
>
> //
>
> /12:30:48 Jitter:2 0 0 0 0 0 0 0 0 0: Buff:15 WC:8 Avg:1/
>
> /12:30:48 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0/
>
> / VOIP data from: [10.95.3.213]:45424/
>
> /12:30:56 Jitter:2 0 2 0 0 1 4 0 2 0: Buff:16 WC:8 Avg:1/
>
> /12:30:56 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0/
>
> / VOIP data from: [10.95.3.213]:45424/
>
> /12:31:06 Jitter:5 5 5 2 0 0 1 5 5 5: Buff:16 WC:8 Avg:2/
>
> /12:31:06 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0/
>
> //
>
> / VOIP data from: [10.95.3.213]:45424/
>
> //
>
> /12:31:16 Jitter:4 2 3 5 4 4 1 3 4 0: Buff:15 WC:8 Avg:2/
>
> /12:31:16 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0/
>
> /12:31:19 hold station 3115 cid 0x1090/
>
> /12:31:19 active announcement 7503 cid 0x1090/
>
> /12:31:19 hear annc board 01B13 ext 7503 cid 0x1090/
>
> / LIST TRACE/
>
> /time data/
>
> /12:31:20 active station 3115 cid 0x10a7/
>
> /12:31:21 dial 811/
>
> /12:31:21 term trunk-group 11 cid 0x10a7/
>
> /12:31:21 dial 811/
>
> /12:31:21 seize trunk-group 11 member 2 cid 0x10a7/
>
> /12:31:21 Calling Number & Name NO-CPNumber Obaid Humayun/
>
> /12:31:21 Proceed trunk-group 11 member 2 cid 0x10a7/
>
> /12:31:21 denial event 1192: Temporary failure D1=0x8bbb
> D2=0x50f29/
>
> /12:31:21 idle trunk-group 11 member 2 cid 0x10a7/
>
> /12:31:24 idle station 3115 cid 0x10a7/
>
> /12:31:24 unhold station 3115 cid 0x1090/
>
> /12:32:14 TRACE COMPLETE station 3115 cid 0x1/
>
> //
>
> /Regards,/
>
> /Humayun Sami./
>
> <ccmavay00000000.txt>
>
> <ccmavay00000001.txt>
>
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