[cisco-voip] Can i transmit calling party name to my PRI provider?

Robert Kulagowski rkulagow at gmail.com
Mon May 23 13:48:50 EDT 2011


> It looks like our PRI provider is providing caller name  to the recipients
> when we make outbound calls.  I am told by the provider that we can manage
> that ourselves if CUCM has the ability to present the name on outbound
> calls.  I know I can present the number obviously, can I send name as well?
> If so what type of PRI connections allow for that? (MGCP/SIP/H323)
> I’m not really sure what the technical name is for the name field that
> people see on their caller ID and what cisco calls it when they present it
> to a PRI.

It's the "CNAM" field.

In the United States, the CNAM is populated using a database dip into
SS7, so setting the name on outbound calls will probably not get you
anywhere on the public PSTN (unless you have a private network, and
your provider has told you that they will honor the CNAM that you
set), because the CNAM is done at the terminating side, not the
originator.  However, I believe that over in Canada, you can set CNAM
on the outbound PRI and the PSTN will carry that through the network.

Outside of NANPA, I've found that caller name doesn't work.



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