[cisco-voip] Subsequent COBRAS Exports fail after first

[Jim McBurnett]

It happens to us all....
:)

Jim

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, May 23, 2011 2:48 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] Subsequent COBRAS Exports fail after first

Cripes, I found the problem. Someone turned CSA back on....

Event Type:        Information
Event Source:    CSAgent
Event Category:                Kernel Rule
Event ID:              256
Date:                     5/22/2011
Time:                     7:13:57 PM
User:                     N/A
Computer:          JAXUVM01
Description:
The process 'D:\Program Files\Cisco Systems\COBRAS\COBRAS Export for Unity\COBRASExport.exe' (as user NEMOURSVM\svc_jax_unitymsg) attempted to call the function OpenProcess("D:\Program Files\Cisco Systems\COBRAS\COBRAS Export for Unity\wavcat.exe") from a buffer (the return address was 0x503f7d). The code at this address is '088b0851 6aff6800 001000e8 4f41f1ff 8945d4ff 157c1040 008b55d4 8955dcc7' This either happens when a process uses self-modifying code or when a process has been subverted by a buffer overflow attack. The user was queried and a 'Terminate' response was received. The response was the default taken after a timeout.

From: Jason Aarons (AM)
Sent: Monday, May 23, 2011 1:03 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: Subsequent COBRAS Exports fail after first

4.2(1)Unity Voicemail Only with dedicated Off box Exchange Message Store. Failover Monitor indicates this server VM01 is Running;Active.

First time I ran COBRAS it found the 985 subscribers and took 1 hr 30 minutes.
===============================================================
Running COBRASExport, version 7.0.106

Running COBRAS Export logged in as: VM\svc_unitymsg
Local Unity version=4.2(1.0)
Local Unity server name=VM01
Local subscriber count=985
Local call handler count=31
Local distribution list count=11
Local interview handler count=2
Local routing rules count=8
Local time=5/17/2011 8:12:10 PM


Second and other times I run COBRAS it doesn't find the subscribers and takes 10 minutes
================================================================
Running COBRASExport, version 7.0.106

Running COBRAS Export logged in as: VM\svc_unitymsg
Local Unity version=4.2(1.0)
Local Unity server name=VM01
Local subscriber count=0
Local call handler count=0
Local distribution list count=0
Local interview handler count=0
Local routing rules count=0
Local time=5/21/2011 7:00:00 PM


Why is COBRAS no longer finding subscribers?
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