[cisco-voip] Bug CSCti17353

[Mike King]

Maybe I'm not reading right, but it looks like it went out as a Sev3.

Mike

On Tue, Nov 1, 2011 at 10:21 AM, Wes Sisk <wsisk at cisco.com> wrote:

> The 'resolution' of that bug
> * changes the event to severity 4 as it is not definitively indicative of
> a problem
> * change the timing of the event
>
> I wouldn't be *so* concerned about the hour due to timezone adjustments.
> The minute on your event, 42, aligns with the expectations from the bug.
>
> Looks like you're experiencing the working-as-designed battery discharge
> and re-charge cycle.  If you're seeing indications of slow I/O otherwise
> (perfmon counters under System\) then it may be an issue.  I believe cli
> commands 'show hardware' and 'utils diagnose...' will show the battery
> status and if cache is disabled. If it remains disabled then either engage
> IBM directly or open a TAC case for hardware service depending on how you
> purchased and service your server hardware.
>
> Regards,
> Wes
>
> On Nov 1, 2011, at 8:22 AM, Mike King wrote:
>
> I think I just tripped across bug CSCti17353, but I shouldn't be.
>
> Got this in my RTMT alerts:
>
> At Tue Nov 01 07:42:45 EDT 2011 on node 10.202.27.6, the following
> HardwareFailure events generated:
> hwStringMatch : Nov  1 07:42:10 CMSUB02 daemon 4 Director Agent:
> LSIESG_AlertIndication 500605B001AC4ED0 BBU disabled; changing WB virtual
> disks to WT Sev: 3.
> AppID : Cisco Syslog Agent
> ClusterID :
> NodeID : CMSUB02
>  TimeStamp : Tue Nov 01 07:42:10 EDT 2011
>
> The bug toolkit says The event will occur once a month (at 4:42am) during
> the battery recharging cycle.
> Obviously, I got it at 7:42 EDT (GMT -4) so I'm not sure what's going on
> with the timing.
>
> Further, I'm running 8.5.1.11900-21, and it says Fixed in 8.5(1.10000.26)
>
> Should I raise a TAC Call?  (The Bug ID does say ignore it)
>
> Mike
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>
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