[cisco-voip] CUeAC 8.6 and CCM 8.5SU1

Jamie Gale jamgale at cisco.com
Tue Nov 1 20:04:41 EDT 2011


Jason,

Sounds like a CSS/Partition issue, has anything CSS changes been made.

Based on the issue you have described, I believe it would be the CSS of the incoming gateway which can no longer call the Partition of the Operators IP Phone.

Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
IP Communications Business Unit
jamgale at cisco.com
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On Nov 1, 2011, at 6:42 PM, Jason Aarons (AM) wrote:

> Attendant Console 8.6 was working, however now if I Right click, Answer or Answer Next nothing happens. PC speaker keeps ringing.
> 
> Any starting points for troubleshooting? Restarted CTI Manager and rebooted server, mutiple deaktops and phones.
> 
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> cisco-voip at puck.nether.net
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