[cisco-voip] CUxAC 8.6 and Directories Area doesn't have a F-X option

[Jason Aarons (AM)]

I glanced around in Preferences and couldn't find the option to search after every key press....

Which option is it under in Preferences?



From: Jamie Gale [mailto:jamgale at cisco.com]
Sent: Wednesday, November 09, 2011 11:34 AM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CUxAC 8.6 and Directories Area doesn't have a F-X option

Jason,

You can change the option to search after every key press in the preferences of the client.

Also, when you have answered a call, if you start typing a name (without clicking anywhere) the typed letters will automatically go into the first search field. In addition to this, you can press the F3 key to take focus to the first search field and from there you could tab to another field - another way of avoiding using the mouse.

Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
IP Communications Business Unit
jamgale at cisco.com<mailto:jamgale at cisco.com>
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On Nov 9, 2011, at 10:06 AM, Jason Aarons (AM) wrote:


Customer notes every section has a shortcut F-X option except the Directory area.  Is there another way to quickly change focus without moving the mouse to that area?  Once you type a name you then have to press enter.

The old Keyboard Shortcuts from Cisco AC would fix a lot of this, old AC you really didn't need the mouse and could do everything via Keyboard (Control A, Control T, etc).

Per ARC CUxAC is mouse driven not keyboard driven, but you can't type a name in directory area with a mouse.


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