[cisco-voip] H323 Voip Call Connected for 5 sec and then drops

Anthony Kouloglou akoul at dataways.gr
Fri Nov 11 10:40:13 EST 2011


Thanks Ariel,
i thought that gatekeeper was involved initially only, for the gateway 
that makes the call, to get the appropriate h323 end point.
So, after it discovers it, then GK is not used any more.
Or maybe not?

On 11-Nov-11 17:36, ROZA, Ariel wrote:
>
> Anthony,
>
>   From what you describe, i think you should debug the gatekeeper 
> involved in the call. For some reason the gatekeeper signals the 
> gateways to tear down the call. I have seen something similar between 
> a Cisco Gatekeeper and a Nortel BCM1000 that was not updating the call 
> status to the GK, so the GK ended the call after four attempts to get 
> that info.
>
> Some debugs that should prove useful:
>
> debug h225 asn1
>
> debug ras
>
> debug gatekeeper main 10
>
> Hope this helps,
>
> Ariel.
>
> *From:*cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Anthony 
> Kouloglou
> *Sent:* viernes, 11 de noviembre de 2011 12:15 p.m.
> *To:* cisco-voip at puck-nether.net
> *Subject:* [cisco-voip] H323 Voip Call Connected for 5 sec and then drops
>
> Hi all,
> i really need your help before i go crazy.
> I have never seen a call connected and talk (both dirextions)  for 5 
> secs and then disconnect!!
> I have seen calls not being able to initiate or one way audio or no 
> audio but not this!!
>
> The call flow is: A calls a destination in B
>
> A(PBX with E1/PRI) 
> --->2800-----------------voip------------>2900---->B(PBX with E1/Pri) B.
>
> 2800 discovers 2900 dial plan with ras command (gatekeeper controlled 
> both).
> I would be searching for misconfigurations in translation rules and 
> all these but the call SUCCEEDS initially, so i guess it is OK.
> I can see Transfer number is Null but i can't tell why.
>
> Also, i have tried to set progress_ind setup enable 3 (in the pots 
> dial-peer from 2900 to PBX (B)) but no luck!
> The same problem.
>
> Keep in mind, that i have NO access to 2800: it is a TSP with the same 
> config for everyone else.
>
> Here is the debug i got (ccapi voip and q931):
>
> Nov 11 13:03:39.539: //-1/9C287DE9AAC7/CCAPI/cc_api_display_ie_subfields:
>    cc_api_call_setup_ind_common:
> cisco-username=gw-2811 at XXX.gr <mailto:cisco-username=gw-2811 at XXX.gr>
>    ----- ccCallInfo IE subfields -----
>    cisco-ani=2107275672
>    cisco-anitype=0
>    cisco-aniplan=1
>    cisco-anipi=0
>    cisco-anisi=0
>    dest=2321049160
>    cisco-desttype=0
>    cisco-destplan=0
>    cisco-rdie=FFFFFFFF
>    cisco-rdn=
>    cisco-rdntype=-1
>    cisco-rdnplan=-1
>    cisco-rdnpi=-1
>    cisco-rdnsi=-1
>    cisco-redirectreason=-1   fwd_final_type =0
>    final_redirectNumber =
>    hunt_group_timeout =0
>
> Nov 11 13:03:39.539: //-1/9C287DE9AAC7/CCAPI/cc_api_call_setup_ind_common:
>    Interface=0x2AF60854, Call Info(
>    Calling Number=2107275672,(Calling Name=)(TON=Unknown, NPI=ISDN, 
> Screening=Not Screened, Presentation=Allowed),
>    Called Number=2321049160(TON=Unknown, NPI=Unknown),
>    Calling Translated=FALSE, Subscriber Type Str=Unknown, 
> FinalDestinationFlag=TRUE,
>    Incoming Dial-peer=21, Progress Indication=ORIGINATING SIDE IS NON 
> ISDN(3), Calling IE Present=TRUE,
>    Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID 
> Transparent=FALSE), Call Id=103
> Nov 11 13:03:39.539: //-1/9C287DE9AAC7/CCAPI/ccCheckClipClir:
>    In: Calling Number=2107275672(TON=Unknown, NPI=ISDN, Screening=Not 
> Screened, Presentation=Allowed)
> Nov 11 13:03:39.539: //-1/9C287DE9AAC7/CCAPI/ccCheckClipClir:
>    Out: Calling Number=2107275672(TON=Unknown, NPI=ISDN, Screening=Not 
> Screened, Presentation=Allowed)
> Nov 11 13:03:39.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
>
> Nov 11 13:03:39.539: :cc_get_feature_vsa malloc success
> Nov 11 13:03:39.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
>
> Nov 11 13:03:39.539:  cc_get_feature_vsa count is 1
> Nov 11 13:03:39.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
>
> Nov 11 13:03:39.539: :FEATURE_VSA attributes are: 
> feature_name:0,feature_time:836178384,feature_id:102
> Nov 11 13:03:39.539: 
> //103/9C287DE9AAC7/CCAPI/cc_api_call_setup_ind_common:
>    Set Up Event Sent;
>    Call Info(Calling Number=2107275672(TON=Unknown, NPI=ISDN, 
> Screening=Not Screened, Presentation=Allowed),
>    Called Number=2321049160(TON=Unknown, NPI=Unknown))
> Nov 11 13:03:39.539: //103/9C287DE9AAC7/CCAPI/cc_process_call_setup_ind:
>    Event=0x31809038
> Nov 11 13:03:39.539: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
>    Try with the demoted called number 2321049160
> Nov 11 13:03:39.539: //103/9C287DE9AAC7/CCAPI/ccCallSetContext:
>    Context=0x2A68E544
> Nov 11 13:03:39.539: //103/9C287DE9AAC7/CCAPI/cc_process_call_setup_ind:
> >>>>CCAPI handed cid 103 with tag 21 to app "_ManagedAppProcess_Default"
> Nov 11 13:03:39.539: //103/9C287DE9AAC7/CCAPI/ccCallProceeding:
>    Progress Indication=NULL(0)
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccCallSetupRequest:
>    Destination=, Calling IE Present=TRUE, Mode=0,
>    Outgoing Dial-peer=23210491, Params=0x2A69723C, Progress 
> Indication=ORIGINATING SIDE IS NON ISDN(3)
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccCheckClipClir:
>    In: Calling Number=2107275672(TON=Unknown, NPI=ISDN, Screening=Not 
> Screened, Presentation=Allowed)
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccCheckClipClir:
>    Out: Calling Number=2107275672(TON=Unknown, NPI=ISDN, Screening=Not 
> Screened, Presentation=Allowed)
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccCallSetupRequest:
>    Destination Pattern=23210491.., Called Number=2321049160, Digit 
> Strip=TRUE
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccCallSetupRequest:
>    Calling Number=2107275672(TON=Unknown, NPI=ISDN, Screening=Not 
> Screened, Presentation=Allowed),
>    Called Number=2321049160(TON=Unknown, NPI=Unknown),
>    Redirect Number=, Display Info=
>    Account Number=gw-2811 at XXX.gr <mailto:Number=gw-2811 at XXX.gr>, Final 
> Destination Flag=TRUE,
>    Guid=9C287DE9-0B8B-11E1-AAC7-0013C3996140, Outgoing Dial-peer=23210491
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/cc_api_display_ie_subfields:
>    ccCallSetupRequest:
> cisco-username=gw-2811 at XXX.gr <mailto:cisco-username=gw-2811 at XXX.gr>
>    ----- ccCallInfo IE subfields -----
>    cisco-ani=2107275672
>    cisco-anitype=0
>    cisco-aniplan=1
>    cisco-anipi=0
>    cisco-anisi=0
>    dest=2321049160
>    cisco-desttype=0
>    cisco-destplan=0
>    cisco-rdie=FFFFFFFF
>    cisco-rdn=
>    cisco-rdntype=-1
>    cisco-rdnplan=-1
>    cisco-rdnpi=-1
>    cisco-rdnsi=-1
>    cisco-redirectreason=-1   fwd_final_type =0
>    final_redirectNumber =
>    hunt_group_timeout =0
>
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccIFCallSetupRequestPrivate:
>    Interface=0x3183EBD8, Interface Type=6, Destination=, Mode=0x0,
>    Call Params(Calling Number=2107275672,(Calling Name=)(TON=Unknown, 
> NPI=ISDN, Screening=Not Screened, Presentation=Allowed),
>    Called Number=2321049160(TON=Unknown, NPI=Unknown), Calling 
> Translated=FALSE,
>    Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing 
> Dial-peer=23210491, Call Count On=FALSE,
>    Source Trkgrp Route Label=, Target Trkgrp Route Label=, 
> tg_label_flag=0, Application Call Id=)
> Nov 11 13:03:39.543: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
>
> Nov 11 13:03:39.543: :cc_get_feature_vsa malloc success
> Nov 11 13:03:39.543: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
>
> Nov 11 13:03:39.543:  cc_get_feature_vsa count is 2
> Nov 11 13:03:39.543: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
>
> Nov 11 13:03:39.543: :FEATURE_VSA attributes are: 
> feature_name:0,feature_time:836178832,feature_id:103
> Nov 11 13:03:39.543: //104/9C287DE9AAC7/CCAPI/ccIFCallSetupRequestPrivate:
>    SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
> Nov 11 13:03:39.543: //104/9C287DE9AAC7/CCAPI/ccCallSetContext:
>    Context=0x2A6971EC
> Nov 11 13:03:39.543: //103/9C287DE9AAC7/CCAPI/ccSaveDialpeerTag:
>    Outgoing Dial-peer=23210491
> Nov 11 13:03:39.547: ISDN Se0/0/0:15 Q931: Applying typeplan for 
> sw-type 0x12 is 0x0 0x1, Calling num 2107275672
> Nov 11 13:03:39.547: ISDN Se0/0/0:15 Q931: Sending SETUP  callref = 
> 0x009D callID = 0x801E switch = primary-net5 interface = Network
> Nov 11 13:03:39.547: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref 
> = 0x009D
>         Bearer Capability i = 0x9090A3
>                 Standard = CCITT
>                 Transfer Capability = 3.1kHz Audio
>                 Transfer Mode = Circuit
>                 Transfer Rate = 64 kbit/s
>         Channel ID i = 0xA98381
>                 Exclusive, Channel 1
>         Progress Ind i = 0x8183 - Origination address is non-ISDN
>         Calling Party Number i = 0x0180, '2107275672'
>                 Plan:ISDN, Type:Unknown
>         Called Party Number i = 0x80, '160'
>                 Plan:Unknown, Type:Unknown
> Nov 11 13:03:39.683: ISDN Se0/0/0:15 Q931: RX <- SETUP_ACK pd = 8  
> callref = 0x809D
> Nov 11 13:03:39.859: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  
> callref = 0x809D
> Nov 11 13:03:39.859: //104/9C287DE9AAC7/CCAPI/cc_api_call_proceeding:
>    Interface=0x3183EBD8, Progress Indication=NULL(0)
> Nov 11 13:03:39.871: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8  
> callref = 0x809D
> Nov 11 13:03:39.871: //104/9C287DE9AAC7/CCAPI/cc_api_call_alert:
>    Interface=0x3183EBD8, Progress Indication=NULL(0), Signal 
> Indication=NOT PRESENT(255)
> Nov 11 13:03:39.871: //104/9C287DE9AAC7/CCAPI/cc_api_call_alert:
>    Call Entry(Retry Count=0, Responsed=TRUE)
> Nov 11 13:03:39.871: //103/9C287DE9AAC7/CCAPI/ccCallAlert:
>    Progress Indication=NULL(0), Signal Indication=NOT PRESENT(255)
> Nov 11 13:03:39.871: //103/9C287DE9AAC7/CCAPI/ccCallAlert:
>    Call Entry(Responsed=TRUE, Alert Sent=TRUE)
> Nov 11 13:03:39.871: 
> //104/9C287DE9AAC7/CCAPI/cc_api_get_called_ccm_detected:
>    CallInfo(ccm detected=0)
> Nov 11 13:03:39.871: //103/9C287DE9AAC7/CCAPI/ccCallNotify:
>    Data Bitmask=0x7, Call Id=103
> Nov 11 13:03:39.871: 
> //104/9C287DE9AAC7/CCAPI/cc_api_get_called_ccm_detected:
>    CallInfo(ccm detected=0)
> Nov 11 13:03:39.871: //103/9C287DE9AAC7/CCAPI/cc_api_get_delay_xport:
>    CallInfo(delay xport=FALSE)
> Nov 11 13:03:46.043: ISDN Se0/0/0:15 Q931: RX <- CONNECT pd = 8  
> callref = 0x809D
>         Progress Ind i = 0x8182 - Destination address is non-ISDN
>         Connected Number i = 0x0180, '49160'
> Nov 11 13:03:46.043: %ISDN-6-CONNECT: Interface Serial0/0/0:0 is now 
> connected to 160 N/A
> Nov 11 13:03:46.043: ISDN Se0/0/0:15 Q931: TX -> CONNECT_ACK pd = 8  
> callref = 0x009D
> Nov 11 13:03:46.043: //104/9C287DE9AAC7/CCAPI/cc_api_call_connected:
>    Interface=0x3183EBD8, Data Bitmask=0x1, Progress 
> Indication=DESTINATION IS NON ISDN(2),
>    Connection Handle=0
> Nov 11 13:03:46.043: //104/9C287DE9AAC7/CCAPI/cc_api_call_connected:
>    Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/ccConferenceCreate:
>    (confID=0x2A6C8EB4, callID1=0x67, gcid=0-0-0-0, tag=0x0)
> Nov 11 13:03:46.047: //104/9C287DE9AAC7/CCAPI/ccConferenceCreate:
>    (confID=0x2A6C8EB4, callID2=0x68, gcid=0-0-0-0, tag=0x0)
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/ccConferenceCreate:
>    Conference Id=0x2A6C8EB4, Call Id1=103, Call Id2=104, Tag=0x0
> Nov 11 13:03:46.047: //103/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
>
> Nov 11 13:03:46.047: cc_api_get_xcode_stream : 4702
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/cc_api_bridge_done:
>    Conference Id=0x19, Source Interface=0x2AF60854, Source Call Id=103,
>    Destination Call Id=104, Disposition=0x0, Tag=0x0
> Nov 11 13:03:46.047: //104/9C287DE9AAC7/CCAPI/cc_api_bridge_done:
>    Conference Id=0x19, Source Interface=0x3183EBD8, Source Call Id=104,
>    Destination Call Id=103, Disposition=0x0, Tag=0xFFFFFFFF
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/cc_generic_bridge_done:
>    Conference Id=0x19, Source Interface=0x3183EBD8, Source Call Id=104,
>    Destination Call Id=103, Disposition=0x0, Tag=0xFFFFFFFF
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/ccConferenceCreate:
>    Call Entry(Conference Id=0x19, Destination Call Id=104)
> Nov 11 13:03:46.047: //104/9C287DE9AAC7/CCAPI/ccConferenceCreate:
>    Call Entry(Conference Id=0x19, Destination Call Id=103)
> Nov 11 13:03:46.047: //104/9C287DE9AAC7/CCAPI/cc_api_caps_ind:
>    Destination Interface=0x2AF60854, Destination Call Id=103, Source 
> Call Id=104,
>    Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,
>    Modem=0x2, Codec Bytes=20, Signal Type=3)
> Nov 11 13:03:46.047: //104/9C287DE9AAC7/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/ccCallConnect:
>    Progress Indication=DESTINATION IS NON ISDN(2), Data Bitmask=0x1
> Nov 11 13:03:46.047: 
> //104/9C287DE9AAC7/CCAPI/cc_api_get_called_ccm_detected:
>    CallInfo(ccm detected=0)
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/ccCallConnect:
>    Call Entry(Connected=TRUE, Responsed=TRUE)
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/ccCallNotify:
>    Data Bitmask=0x7, Call Id=103
> Nov 11 13:03:46.047: 
> //104/9C287DE9AAC7/CCAPI/cc_api_get_called_ccm_detected:
>    CallInfo(ccm detected=0)
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/cc_api_caps_ind:
>    Destination Interface=0x3183EBD8, Destination Call Id=104, Source 
> Call Id=103,
>    Caps(Codec=0x4, Fax Rate=0x1, Vad=0x1,
>    Modem=0x2, Codec Bytes=20, Signal Type=2)
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> Nov 11 13:03:46.047: //103/9C287DE9AAC7/CCAPI/cc_api_caps_ack:
>    Destination Interface=0x3183EBD8, Destination Call Id=104, Source 
> Call Id=103,
>    Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),
>    Modem=ON(0x2), Codec Bytes=20, Signal Type=2, Seq Num Start=6330)
> Nov 11 13:03:46.051: //104/9C287DE9AAC7/CCAPI/cc_api_caps_ack:
>    Destination Interface=0x2AF60854, Destination Call Id=103, Source 
> Call Id=104,
>    Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),
>    Modem=ON(0x2), Codec Bytes=20, Signal Type=2, Seq Num Start=6330)
> Nov 11 13:03:46.051: 
> //103/9C287DE9AAC7/CCAPI/cc_process_notify_bridge_done:
>    Conference Id=0x19, Call Id1=103, Call Id2=104
> Nov 11 13:03:46.051: //104/9C287DE9AAC7/CCAPI/cc_api_voice_mode_event:
>    Call Id=104
> Nov 11 13:03:46.051: //104/9C287DE9AAC7/CCAPI/cc_api_voice_mode_event:
>    Call Entry(Context=0x2A6971EC)
>
>  Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/cc_api_call_disconnected:
>    Cause Value=41, Interface=0x2AF60854, Call Id=103
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/cc_api_call_disconnected:
>    Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/ccConferenceDestroy:
>    Conference Id=0x19, Tag=0x0
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/cc_api_bridge_drop_done:
>    Conference Id=0x19, Source Interface=0x2AF60854, Source Call Id=103,
>    Destination Call Id=104, Disposition=0x0, Tag=0x0
> Nov 11 13:03:51.075: //104/9C287DE9AAC7/CCAPI/cc_api_bridge_drop_done:
>    Conference Id=0x19, Source Interface=0x3183EBD8, Source Call Id=104,
>    Destination Call Id=103, Disposition=0x0, Tag=0x0
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/cc_generic_bridge_done:
>    Conference Id=0x19, Source Interface=0x3183EBD8, Source Call Id=104,
>    Destination Call Id=103, Disposition=0x0, Tag=0x0
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/ccCallDisconnect:
>    Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, 
> Disconnect Cause=41)
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/ccCallDisconnect:
>    Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
> Nov 11 13:03:51.075: //103/9C287DE9AAC7/CCAPI/cc_api_get_transfer_info:
>    Transfer Number Is Null
> Nov 11 13:03:51.075: //104/9C287DE9AAC7/CCAPI/ccCallDisconnect:
>    Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, 
> Disconnect Cause=0)
> Nov 11 13:03:51.075: //104/9C287DE9AAC7/CCAPI/ccCallDisconnect:
>    Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
> Nov 11 13:03:51.075: //104/9C287DE9AAC7/CCAPI/cc_api_get_transfer_info:
>    Transfer Number Is Null
> Nov 11 13:03:51.087: //103/9C287DE9AAC7/CCAPI/cc_api_get_transfer_info:
>    Transfer Number Is Null
> Nov 11 13:03:51.087: //103/9C287DE9AAC7/CCAPI/cc_api_call_disconnect_done:
>    Disposition=0, Interface=0x2AF60854, Tag=0x0, Call Id=103,
>    Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry 
> Count=0)
> Nov 11 13:03:51.087: //103/9C287DE9AAC7/CCAPI/cc_api_call_disconnect_done:
>    Call Disconnect Event Sent
> Nov 11 13:03:51.087: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
>
> Nov 11 13:03:51.087: :cc_free_feature_vsa freeing 31D711C8
> Nov 11 13:03:51.087: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
>
> Nov 11 13:03:51.087:  vsacount in free is 1
> Nov 11 13:03:51.099: %ISDN-6-DISCONNECT: Interface Serial0/0/0:0  
> disconnected from 160 , call lasted 5 seconds
> Nov 11 13:03:51.099: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  
> callref = 0x009D
>         Cause i = 0x82A9 - Temporary failure
>
> BR
> Anthony
>
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