[cisco-voip] UCCX 8.5(1)SU2 CAD 8.5 CSD (Cisco Supervisor Desktop) showing Barge/Intercpet shows Inactive

[Buchanan, James]

Do you have an active call selected? I'm not sure if you have to have the call or the agent selected.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Wednesday, November 16, 2011 8:56 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] UCCX 8.5(1)SU2 CAD 8.5 CSD (Cisco Supervisor Desktop) showing Barge/Intercpet shows Inactive

UCCX 8.5(1)SU2   CAD 8.5 CSD (Cisco Supervisor Desktop) showing Barge/Intercpet shows Inactive

What are some reasons the Cisco Supervisor Desktop would show Barge/Intercept as being Inactive? I am logged into Agent Desktop first.


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