Chris, > If all you want is to pull the CDR data out from your GWs, can't you just > configure the extraction of the raw CSV files: > > http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html > > If I'm way off base, forgive me. No, that looks reasonable - I'll see if it flies in the environment. Thanks! B.