[cisco-voip] Phones-Life expectancy

[Haas, Neal]

Cisco is great compared to the Nortel System and a Siemens system I used to run. Much easier to manage,

Now the Nortel junk system, when we replaced the Nortel phones of 25 and 32 years of usage. The Customers were dancing in the streets! All the functionality they gained! Why would you have one button for answering and another for hang-up? I asked this to the (NOW BANKRUPT) VP of sales for Nortel, his answer was "why would you want that functionality?" Nortel who?

So Now I have phones that are going to last ONLY 10 to 12 years instead of 25 years, but I have phones that have 100 times the functionality. To be honest I wish that they would only last 8, I want to refresh every 8 to 10 years.

The only complaint I have against Cisco is the paging over the phones.........poor

Neal Haas

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of SouthEastTexasTelecom
Sent: Thursday, October 06, 2011 11:08 PM
To: 'Scott Voll'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phones-Life expectancy

And should I WANT my phone system doing any APPS??? HMMM that's  scary.....;)

As for any PC, etc integration, that's one thing..having the phones on the NETWORK?? Ahhhhhhhh can we say.....(no I am not  going to post that word on a public forum! :))  UP????

From: Scott Voll [mailto:svoll.voip at gmail.com]
Sent: Thursday, October 06, 2011 1:06 PM
To: SouthEast Texas Telecom
Cc: Nate VanMaren; Mark Pratt; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phones-Life expectancy

cisco pat answer...... But your not talking about a phone any longer.... your talking about a computer that looks like a phone.  How long do you expect to get out of your desktop?  Can the old ROLM do xml / apps / etc?

I'm not saying I agree...... but that's what cisco says.. ;-)

Scott
On Thu, Oct 6, 2011 at 10:58 AM, SouthEast Texas Telecom <SETXTELECOM at att.net<mailto:SETXTELECOM at att.net>> wrote:
Which is POOR....an Avaya,  ROLM or Nortel will last 15-20 years...POOR ROI!!!!

Chris

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Nate VanMaren
Sent: Thursday, October 06, 2011 11:58 AM
To: Mark Pratt; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Phones-Life expectancy

A Cisco product manager for the some of the phones said they design the phones to last 10-12 years of normal use.

-Nate

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Mark Pratt
Sent: Thursday, October 06, 2011 10:48 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Phones-Life expectancy

All,

Anyone got any input into average life expectancy of the 79XX series of phones?
We have had our 7960's now for about 5 years and starting to see an upturn in the number of units experiencing failures of different types (and yes they are EOL).
Any input on newer models?
I have been googling but did not find any info. I know environment/users have a lot to do with it. Just trying to get a "average" if possible.

Thanks
Mark


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