[cisco-voip] CUC 8.5 to 8.6 upgrade in VM

[Jorge L. Rodriguez Aguila]

I deployed CUC 8.5 with HA in with two C200M2 servers using the 8.5 OVA (cucm_8.5_vmv7_v2.1.ova) for 500 CUC users, I tried to Upgrade to CUC8.6 and got this error, I went to the site and my HW is within SPECs, any idea what this might be?? CUCM upgraded without a HITCH and I used the same DVD to Install the 8.5 CUCM and CUC.


10/12/2011 14:49:37 refresh_upgrade|Validate hardware for "connection" deployment|<LVL::Info>
10/12/2011 14:49:37 refresh_upgrade|File:/common/download/8.6.1.20000-1/refresh_upgrade:815, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|<LVL::Error>
10/12/2011 14:49:37 refresh_upgrade|Exiting with result 1|<LVL::Info>
10/12/2011 14:49:37 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/common/cisco/platformConfig.xml]|<LVL::Debug>
10/12/2011 14:49:37 refresh_upgrade|IOWAIT monitor stopped|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Cleanup support directory|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Unmount /common/mnt/product_img|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Cleanup mounted DVD or ISO|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Found mount point "/mnt/source" for source filesystem /dev/hdc|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Unmount /mnt/source|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Ejecting DVD (/dev/hdc)|<LVL::Debug>
10/12/2011 14:49:38 upgrade_install.sh|Cleaning up download...|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
10/12/2011 14:49:38 upgrade_install.sh|Removing /common/download/8.6.1.20000-1|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Removing /common/rpm-archive/8.6.1.20000-1|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
10/12/2011 14:49:38

Jorge L. Rodriguez Aguila
CCNA, CCNP-VOICE
Senior Voice/Data Consultant
Tel-787-765-0058
Cel 787-688-8530
jorge.rodriguez at netxar.com

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