[cisco-voip] CUC 8.5 to 8.6 upgrade in VM

Wed Oct 12 15:49:01 EDT 2011

yes

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org]
Sent: Wednesday, October 12, 2011 4:48 PM
To: Jorge L. Rodriguez Aguila; Cisco-Voip (cisco-voip at puck.nether.net)
Subject: RE: CUC 8.5 to 8.6 upgrade in VM

When you do the upgrade, does it ask for a SMTP server and an email address?

From: Jorge L. Rodriguez Aguila [mailto:jorge.rodriguez at netxar.com]<mailto:[mailto:jorge.rodriguez at netxar.com]>
Sent: Wednesday, October 12, 2011 1:44 PM
To: Nate VanMaren; Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: CUC 8.5 to 8.6 upgrade in VM

I did, this is why I'm Stumped.

Jorge

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org]<mailto:[mailto:VanMarenNP at ldschurch.org]>
Sent: Wednesday, October 12, 2011 4:43 PM
To: Jorge L. Rodriguez Aguila; Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: CUC 8.5 to 8.6 upgrade in VM

This is very important people, i would like to share this with you.

:)

Michel,

Thanks for the update. To upgrade from CUCM 8.0.and 8.5 to 8.6 you need to
install a COP file to do the upgrade:

"Caution For both restricted and unrestricted upgrades from an 8.5(x) or
earlier release to an 8.6(x) release, this patch (COP file) must be applied
prior to initiating the upgrade. Before you upgrade from compatible versions
of Unified CM, install the COP file named
ciscocm.refresh_upgrade_v1.0.cop.sgn that you can find under:

Cisco Unified Communications Manager Version 8.6> Unified Communications
Manager / CallManager / Cisco Unity Connection Utilities>COP-Files"
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862a.html#wp1971086<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-%0Arel_notes-862a.html#wp1971086>

You can download the file from:
http://www.cisco.com/cisco/software/release.html?mdfid=283782839&flowid=26422&softwareid=282204704&release=COP-Files&rellifecycle=&relind=AVAILA
BLE&reltype=latest<http://www.cisco.com/cisco/software/release.html?mdfid=283782839&flowid=%0A26422&softwareid=282204704&release=COP-Files&rellifecycle=&relind=AVAILA%0ABLE&reltype=latest>

Review the readme file before installing:
http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.0.html

Hope this answers the doubts on why was it failing. Let me know if there
is anything else regarding this issue I can help?

Keep me posted or let me know how to proceed.

Best Regards,
From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Jorge L. Rodriguez Aguila
Sent: Wednesday, October 12, 2011 1:38 PM
To: Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] CUC 8.5 to 8.6 upgrade in VM

I deployed CUC 8.5 with HA in with two C200M2 servers using the 8.5 OVA (cucm_8.5_vmv7_v2.1.ova) for 500 CUC users, I tried to Upgrade to CUC8.6 and got this error, I went to the site and my HW is within SPECs, any idea what this might be?? CUCM upgraded without a HITCH and I used the same DVD to Install the 8.5 CUCM and CUC.

10/12/2011 14:49:37 refresh_upgrade|Validate hardware for "connection" deployment|<LVL::Info>
10/12/2011 14:49:37 refresh_upgrade|File:/common/download/8.6.1.20000-1/refresh_upgrade:815, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|<LVL::Error<http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|%3cLVL::Error>>
10/12/2011 14:49:37 refresh_upgrade|Exiting with result 1|<LVL::Info>
10/12/2011 14:49:37 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/common/cisco/platformConfig.xml]|<LVL::Debug>
10/12/2011 14:49:37 refresh_upgrade|IOWAIT monitor stopped|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Cleanup support directory|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Unmount /common/mnt/product_img|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Cleanup mounted DVD or ISO|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Found mount point "/mnt/source" for source filesystem /dev/hdc|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Unmount /mnt/source|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Ejecting DVD (/dev/hdc)|<LVL::Debug>
10/12/2011 14:49:38 upgrade_install.sh|Cleaning up download...|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
10/12/2011 14:49:38 upgrade_install.sh|Removing /common/download/8.6.1.20000-1|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Removing /common/rpm-archive/8.6.1.20000-1|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
10/12/2011 14:49:38

Jorge L. Rodriguez Aguila
CCNA, CCNP-VOICE
Senior Voice/Data Consultant
Tel-787-765-0058
Cel 787-688-8530
jorge.rodriguez at netxar.com<mailto:jorge.rodriguez at netxar.com>

NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111012/11476559/attachment.html>