[cisco-voip] Outcalling solution?

[Jason Aarons (AM)]

I could tell some Lawyer jokes, they want it easy.  Asking them to use a Calling Card won’t fly.

Their old phone system was cloud based and you could dial your own DID or a special number to voicemail, login and press ** and dial any number,  it just had a 85.1111% uptime thus they are moving from cloud to in-house PBX/VM.

Mobile Voice Access seems to be the recommended workaround.

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile

From: Johnny.Crothers at datacraft.co.nz [mailto:johnny.crothers at dimensiondata.com]
Sent: Wednesday, October 12, 2011 11:24 PM
To: lelio at uoguelph.ca; Jason Aarons (AM)
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Outcalling solution?

Yup, you can do this with the Mobile Voice Access – Check out the SRND it explains it all in there.

Typically you need an H.323 gateway to be able to play pretty prompts to make the customers life easier.

Not a hard thing to setup though.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 13, 2011 1:30 PM
To: Jason Aarons (AM)
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Outcalling solution?


Tell them to walk down to the corner store and buy a calling card.

I doubt you're going to get a cheaper or faster solution. You might get more elegant, but it will be tougher to get less key clicks.

Now, if they're dialing from their mobile phone you can deploy mobilty and assign their cell phone to their desk phone.




---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)
________________________________
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>>
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Wednesday, October 12, 2011 8:22:37 PM
Subject: [cisco-voip] Outcalling solution?

"I'm an attorney, I'm at a customer's site. I need to call my office from a customer's phone and be able to dial out to any number.  I don't want my customer paying for my calls, many of them are international calls. (I'm already charging the customer $450/hour plus expenses, I can afford the Intl LD bill)"

We have CallManager 8.5 and Unity Connection 8.5.  I want to secure the solution with a 4-digit pin for security.

Will Mobile Voice Access on CallManager 8.5 work for this? Should I use gateway with TCL script similar to phone card application.

What are your thoughts on how to best accomplish this?


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