[cisco-voip] External Phone Number Mask & Call Routing

Birni Tkachuk birnit at nait.ca
Thu Oct 13 12:41:17 EDT 2011


Strange problem.  We discovered that if a DN does not have an "external phone number mask" configured, the set will not be able to dial a 1-8XX number.  It can dial any long distance number but not a 1-8XX number.  The route patterns of the 1-8XX numbers are configured with the same options as the long distance route patterns.  What is the relationship between an external phone number mask and call routing?

Birni Tkachuk
Telephony Specialist, Network Services
Department of Information Services
NAIT
P 780.471.7532   F  780.491.3083

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