[cisco-voip] Monitor Two VM boxes/extensions

Chris Martin clm.ccie at gmail.com
Mon Oct 17 15:03:19 EDT 2011


One solution would be to setup IP Manager Assistant (IPMA), it has two
different modes of setting it up you can find setup guides in the UCM
Features and Services Guide.  You could do a "fake" extension through cti/dn
and call forward all to the secretary but that has its own downfalls.

Another way would be through use of partitions and calling search spaces.
Could create a 1500 DN for the secretary in an internal partition, then a
1500 for manager in his own partition, which only mwi and his secretary can
call directly. That keeps from people calling the manager directly, yet when
they call 1500 it goes to the secretary.

HTH,
Chris

On Mon, Oct 17, 2011 at 1:01 PM, David Zhars <dzhars at gmail.com> wrote:

> I have a user, he has ext 1500.  But he gets a lot of calls, so he CfwdAll
> to his secretary.  Then we made him a second extension, 1510, so when she
> gets a call and he wants to deal with it, she can transfer to 1510.  Of
> course if he doesn't answer it, then he has voicemail in his 1510 box, as
> well as the ones the secretary forwards to 1500.
>
> Is there a nicer way to do this?  Can't I make 1500 sort of a "fake"
> extension that will always ring at the secretary, and "John" would only have
> to check 1510 for voicemails?  UCM 8.0 and Unity 8.0
>
> Dave
>
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>
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