[cisco-voip] Unity connection one-way audio

[Abebe Amare]

The changes made to the ASA have been rolled back and now the problem is
gone. Thanks everyone for your suggestions.

Abebe

On Tue, Oct 25, 2011 at 7:00 PM, ROZA, Ariel <Ariel.ROZA at la.logicalis.com>wrote:

> Abebe,****
>
> ** **
>
>   It seems that you need to recheck your NAT configurations in the ASA. It
> seems that the IP addresses negotiated in the call setup for media
> transmissions is not being translated on the ASA (Essentially, the Unity
> Connection address) so when the call is negotiated, the 2911 Gateway
> received the untranslated UC address, and it will never receive an audio
> packet with such an address, hence the silence.****
>
> ** **
>
> Hope this helps****
>
> ** **
>
> Ariel.****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Abebe Amare
> *Sent:* martes, 25 de octubre de 2011 11:00 a.m.
> *To:* cisco voip
> *Subject:* [cisco-voip] Unity connection one-way audio****
>
> ** **
>
> Dears,
>
> We have a remote site with a Cisco 2911 ISR G2. Incoming calls to the main
> DID are redirected to a Unity connection call handler at the main office.
> The main office and the remote office are connected through an ASA 5510
> site-to-site VPN. There was a NAT configuration change done on the ASA and
> the problem started after that. Calls between phones in the two offices are
> successful and I can ping the Unity Connection server from the remote office
> The issue is that incoming call to the main line hear silence. There is also
> nothing appearing on the Unity port monitor tool. Can you point me what to
> look for to solve this issue?
>
> best regards,
>
> Abebe Amare****
>
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