[cisco-voip] What debug should I be looking at..

Wes Sisk wsisk at cisco.com
Mon Oct 31 10:48:30 EDT 2011


spot on. skip the coffee.  did you stay at a holiday inn express last night?

/wes

On Oct 31, 2011, at 10:34 AM, Wellnitz, Erick A. wrote:

Probably a stupid question but I've not had my coffee yet.

What if your IOS doesn't have your version of CUCM listed?  Pick the closest one or is it time for an IOS upgrade?

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Monday, October 31, 2011 9:31 AM
To: Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] What debug should I be looking at..

I think 'debug sccp events'

On CM transient connection means the TCP session aborted before registration completed. This is why CM does not have the devicename.

IIRC this was frequently caused by IOS mtp/conf/transcode sessions using a sccp profile that specifies an incorrect CUCM version.  The SCCP version is derrived from the configured CUCM version.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008084fe1f.shtml#table1

/wes


On Oct 31, 2011, at 9:59 AM, Ed Leatherman wrote:

I have a 3845 setup with some MGCP controlled PRIs, and sccp controlled Conference and transcoding services. I'm getting DeviceTransientConnection messages from CallManager about this device:

%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: Transient connection attempt. Connecting Port:27400 Device name [Optional].:
Device IP address [Optional].:10.x.x.x Device type. [Optional]:255 Reason Code [Optional].:6 Protocol.:SCCP IPAddressAttributes
[Optional].:0 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster Node ID:OWP-SUB-B

I'm getting transients approx every 8 minutes from different subscriber, 2 at a time so i'm assuming both transcode and conference are changing CM nodes. Doesn't appear to be affecting service to anyone but I want to track it down anyway. I do not appear to be getting any DeviceUnregistered entries related to these devices.

gigabit interfaces on the gateway and the upstream routers up to call manager look clean, no errors or drops.

Are there any IOS debugs that would help me figure out what is going on here? Currently on 15.0(1)M2, don't see any bugs related to sccp or call manager.


--
Ed Leatherman
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