[cisco-voip] What debug should I be looking at..

Wes Sisk wsisk at cisco.com
Mon Oct 31 17:08:31 EDT 2011


Thanks Ed,

Can you grab these debugs as well:
debug sccp message
debug sccp event
debug ip tcp transaction

deb ip tcp trans can be busy if this box terminates or originates many TCP sessions.  Use with caution.

Regards,
Wes

On Oct 31, 2011, at 3:42 PM, Ed Leatherman wrote:

>From SDI trace:

10/31/2011 15:13:31.217 CCM|StationInit:   TCPPid=[ 3.100.9.22485]
Keep alive timeout.|<CLID::OWP-PUB-Cluster><NID::x.x.x.13><CT::3,100,43,2.1><IP::><DEV::><LVL::State
Transition><MASK::0020>

10/31/2011 15:13:31.217 CCM|DeviceTransientConnection - Transient
connection attempt. Connecting Port:21445 Device name [Optional].:
Device IP address [Optional].:y.y.y.30 Device type. [Optional]:255
Reason Code [Optional].:6 Protocol.:SCCP IPAddressAttributes
[Optional].:0 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster Node
ID:OWP-SUB-B|<CLID::OWP-PUB-Cluster><NID::x.x.x.13><CT::Alarm><LVL::All><MASK::ffff>

10/31/2011 15:13:31.218 CCM|Closing Station connection DeviceName=,
TCPPid = [3.100.9.22485], IPAddr=y.y.y.30, Port=21445, Device
Controller=[0,0,0]|<CLID::OWP-PUB-Cluster><NID::x.x.x.13><CT::3,100,43,2.1><IP::><DEV::><LVL::State
Transition><MASK::0020>

10/31/2011 15:13:31.218
CCM|-->RISCMAccess::DeviceTransientConnection(...)|<CLID::OWP-PUB-Cluster><NID::x.x.x.13><LVL::Entry_exit><MASK::10000>

10/31/2011 15:13:31.218 CCM|Device Transient deviceName : , IPAddress
: y.y.y.30, IPv6Address : not shown, IPv4Attribute :0, IPv6Attribute
:0, Protocol : 1|<CLID::OWP-PUB-Cluster><NID::x.x.x.13><LVL::Detailed><MASK::10000>

10/31/2011 15:13:31.218
CCM|<--RISCMAccess::DeviceTransientConnection(...)|<CLID::OWP-PUB-Cluster><NID::x.x.x.13><LVL::Entry_exit><MASK::10000>

debug sccp events + call manager syslog message:

voice-gateway 1493804: Oct 31 15:13:46: sccpapp_process_timer_events:
appl_type 2, experied_timer 3, xlated_eve 11, state 6
voice-gateway 1493803: Oct 31 15:13:31:
sccp_process_swb_control_message: appl_type 3, buff - 71751518
SUB-B 12009: Oct 31 19:13:31.217 UTC :
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: Transient
connection attempt. Connecting Port:21445 Device name [Optional].:
Device IP address [Optional].:y.y.y.30 Device type. [Optional]:255
Reason Code [Optional].:6 Protocol.:SCCP IPAddressAttributes
[Optional].:0 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster Node
ID:OWP-SUB-B
SUB-B 11981: : ccm: 11977: Oct 31 19:13:31.217 UTC :
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: Transient
connection attempt. Connecting Port:21445 Device name [Optional].:
Device IP address [Optional].:y.y.y.30 Device type. [Optional]:255
Reason Code [Optional].:6 Protocol.:SCCP IPAddressAttributes
[Optional].:0 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster Node
ID:OWP-SUB-B
voice-gateway 1493802: Oct 31 15:13:22: sccp_appl_service_start_timer:
Start timer type 3 with time_out 30000ms
voice-gateway 1493801: Oct 31 15:13:22:
sccp_handle_keep_alive_timeout: Handle keepalive timeout for appl_type
3, state 6
voice-gateway 1493800: Oct 31 15:13:22: sccpapp_process_timer_events:
appl_type 3, experied_timer 3, xlated_eve 11, state 6

Still working on a packet cap. Looks like keepalive timeout from what
sense I can make of it, not sure where I'm losing it though.

-- 
Ed Leatherman





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