[cisco-voip] Easy On Hold Music question

[Buchanan, James]

Sounds like an opportunity for an app! Can you imagine? An IVR that lets you select your hold music, streams it on whatever your multicast IP address is, and you're cooking. 

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions 
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com
D: 615-866-5729 | F:615-866-5781  www.presidio.com


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick B.
Sent: Monday, October 31, 2011 9:35 AM
To: Mike King
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] Easy On Hold Music question

AFAIK, There isn't a play list feature for MoH (yet). Recently, I've hoped there was such a feature since current installs are on UCS's and virtualized so no way to use the USB MOH AUDIO adapter for a fixed feed, so need to use live MOH on SRST router for that currently. But if CUCM had playlist feature it would solve that for 2-3 sites I have dealt with recently. You could join a bunch of WAV files together as a single MoH file though.


On Mon, Oct 31, 2011 at 8:51 AM, Mike King <me at mpking.com> wrote:
> Even more follow up questions:
> You can't have a "Play list" you can only have a single file per audio 
> source, correct?
> Anyone have a good spacing between advertisements?  60 seconds?  30 seconds?
> Mike
>
> On Mon, Oct 31, 2011 at 9:46 AM, Mike King <me at mpking.com> wrote:
>>
>> So as a follow up question (Yes, resurrecting a 7 month old thread) 
>> Practical limits on Hold Music? Is there a time limit, or is it till 
>> you run out of space on the device serving the hold music.  How much 
>> space is "typically" defined to allow hold music.
>> I'm currently serving music off my Publisher and 3 Subscribers. (It's 
>> not on my routers) Mike
>>
>> On Thu, Mar 24, 2011 at 12:22 PM, Jobe Gates <jobe at gates-tribe.com> wrote:
>>>
>>> I think the limit is 50 MoH sources. I had 30 locations and each one 
>>> wanted different MoH.  Worked fine.
>>>
>>> Thanks,
>>> Jobe
>>>
>>> On Mar 24, 2011, at 12:15 PM, Mike King <me at mpking.com> wrote:
>>>
>>> > We so have a new marketing person, and they want to replace the On 
>>> > hold music with advertising.   Currently the Same On hold music is 
>>> > applied to everyone.
>>> >
>>> > We have around 20 different departments, and each one wants to 
>>> > have different Advertising (We'll have an outside company prepare 
>>> > the Hold music with the wording we want,  They can output any 
>>> > codec we want)
>>> >
>>> > We currently have 1 Pub, and 2 Subs (and a bunch of remote sites 
>>> > that have SRST routers that are 2921's)  no Multicast between sites.
>>> >
>>> > So is this possible (I'm 99% positive it is, but I don't want to 
>>> > go into the meeting without being 100%)
>>> >
>>> > Is this a good idea? (Technical standpoint)
>>> >
>>> > I'm trying to make sure they're isn't a limit like you can only 
>>> > have 5 On hold music sources or only 10 Device Pools something.
>>> >
>>> > If i remember correctly, MOH can be set Per Device Pool (although 
>>> > it didn't seem readily apparent there) Per device, or per Line.
>>> >
>>> > Any opinions are being sought as well.
>>> >
>>> > Mike
>>> >
>>> >
>>> >
>>> > _______________________________________________
>>> > cisco-voip mailing list
>>> > cisco-voip at puck.nether.net
>>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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>

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