[cisco-voip] Camera on 9971

[Nick]

Hi All



Has anyone had any experience with these 9971 phones with the camera,
yesterday I had to set two of these up for a demo that will be taking place
soon, this was on CUCM Business Edition 8.5.1.10000-26. The CUCM-BE is
in one site and the Demo phones being setup are in separate location across
the WAN. There is only phones in main site and the H323 gateway with ISDN30
is local to that site too.



The phones and cameras worked fine when placing internal calls between
phones and video calling was great, however when I tried to place an
external call routing through the gateway the call drops, it hits the
gateway and then gives various messages below.



If I call my mobile phone I get the following error



        Cause i = 0x80FF - Interworking error; unspecified



If I call my home number I get the following



        Cause i = 0x84BF - Service/option not available, unspecified



If I call a different mobile phone  I get



        Cause i = 0x8095 - Call rejected



All of these numbers work fine from a SCCP 7975. I have updated the firmware
on the 9971 to the latest 9.2.1 and the issue is still the same. There is
only one Region and the codec is G.711.


If I Disable the Camera and Video mode on the Phones then they are able to
dial out of the gateway fine.  Anyone got any suggestions before I raise a
TAC case.

Cheers,  Nick
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