[cisco-voip] UCCX: 8.5.1 SU1 Supervisor App Always Freezing?

[Buchanan, James]

Does Agent Desktop work OK?

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Monday, September 05, 2011 11:19 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX: 8.5.1 SU1 Supervisor App Always Freezing?

Did a migration/upgrade last night, and now whenever the supervisor app is opened by anyone on any type of PC you can login but it just freezes up. Agent Application is fine?
Anyone seen this? I have applied the 2 Post SU1 fix packs for recording and such (albeit we don't use those features). Everything else is working.
Will be opening a tac case shortly.
Thanks all!


Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

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