[cisco-voip] Information element /parameter non-existent

Ryan Ratliff rratliff at cisco.com
Thu Sep 8 09:58:02 EDT 2011


You need to look at the signaling for a call that receives this error.  It just means that one side is sending an IE that the other side doesn't support.  This could be a display IE, redirecting number, etc.   

-Ryan

On Sep 8, 2011, at 9:28 AM, Asep Saifudin wrote:

Hi all,

I have Cisco AS5300 and use for voip termination production.
I found 1 error message which always appear in my softswitch system.
The error message is :
Information element /parameter non-existent
I try to searching solution in google seach engine and so far I found nothing can help me to solve my problem.
Does anyone can help me what should I do or change or edit in my cisco AS5300 ?

Thanks in advance

Regards,
Asep
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