[cisco-voip] CallManager 8.5(1)SU1 > DRF Web Page > Local Agent is not responding. This may be due to Master or Local Agent being down.

Tue Sep 13 13:29:23 EDT 2011

I just had the same issue on CCX 8.02. However restarting DRF service on Pub fixed it.

Joe

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Tuesday, September 13, 2011 10:23 AM
To: Scott Voll
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CallManager 8.5(1)SU1 > DRF Web Page > Local Agent is not responding. This may be due to Master or Local Agent being down.

It was broke in 7.1(3b) before I got here and I upgraded to 8.5(1)SU1 hoping the upgrade might fix it.

From: Scott Voll [mailto:svoll.voip at gmail.com]
Sent: Tuesday, September 13, 2011 10:18 AM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CallManager 8.5(1)SU1 > DRF Web Page > Local Agent is not responding. This may be due to Master or Local Agent being down.

how did the upgrade go?  Restore?  rebuild of Sub(s)?

I just installed a Pub in my LAB and did a restore and had the same kind of problem.  Ended up being I had a Bad IPSEC-Trust cert.  Deleted the one with the wrong Pem file and restarted the Local and remote agents and it started working.

I've found some other docs online that say you may have to regenerate the cert and upload to the other CM sub(s).

YMMV

Scott
On Tue, Sep 13, 2011 at 5:43 AM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
On CallManager 8.5 (1)SU1  I go  into Disaster Recovery System > I click on Backup and the pop below gives me the correct choices.  Click on Device and I sometimes get no response back from the web page. or I get   Status:       Local Agent is not responding. This may be due to Master or Local Agent being down.  Yet the services show running and I've restarted Cisco DRF Master/Cisco DRF Local with no fix.

I rebooted the publisher with no fix. It was often broke in 7.1(3b) but seems more broken after upgrading CallManager to 8.5.1

Is this a Tomcat problem, what services should I pull traces on?

admin:show version active
Active Master Version: 8.5.1.11900-21
Active Version Installed Software Options:
cmterm-7942_7962-sccp.9-1-1SR1.cop
cmterm-69xx-sccp.9-1-1-sr2.cop
cmterm-7941_7961-sccp.9-1-1SR1.cop
cmterm-7945_7965-sccp.9-1-1SR1.cop
admin:

Jason Aarons
Consultant
Dimension Data
904-338-3245<tel:904-338-3245> mobile

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