[cisco-voip] UCCX Java Script Help

[Matthew Loraditch]

User enters 201109164321
Need it to be T20110916.4321

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Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com/>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: Mike Olivere [mailto:mikeeo at msn.com]
Sent: Friday, September 16, 2011 12:38 PM
To: Matthew Loraditch
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX Java Script Help

You will need to use java split if you can send back an example I'll send u the code

Sent from my iPhone

On Sep 16, 2011, at 11:59 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
We changed ticketing systems for our help desk and now our ticket numbers are not straight digits anymore. Luckily the non digit part is fixed so we are asking callers to still enter just numbers but in order for me to update the ticketing system correctly I need to add some characters to the string they enter.
What i need to do is take their 12 digit string and add a capital “T” to the front of it and put a period after the 8th digit. I’m no java script expert so I was wondering if someone on the list would know the code to do this?
Thanks in advance!


Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
mloraditch at heliontechnologies.com<mailto:mloraditch at heliontechnologies.com>
(p) (443) 541-1518
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com/>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!


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