[cisco-voip] FIXED: CallManager 7.1(3b) or 8.5(1)SU1 > DRF Web Page > Local Agent is not responding. This may be due to Master or Local Agent being down.

[Jason Aarons (AM)]

bug: CSCtq18270    "DRS page can login but no any response for any menu after RU"  fix is to delete ipsec-trust .pem and regenerate, found a how-to on NetPro forum

1. Log into OS Administration page
2. Security-> Certificate Management-> find
3. Click on ipsec.pem file and then click on regenerate
4. After the successful generation of the ipsec.pem file, download the same.
5. Go back to the certificate management page
6. Delete the existing corrupted ipsec-trust entry
7. Upload the downloaded ipsec.pem file with the caption ipsec-trust.
8. Restart MA/LA.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Tuesday, September 13, 2011 8:43 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] CallManager 8.5(1)SU1 > DRF Web Page > Local Agent is not responding. This may be due to Master or Local Agent being down.


On CallManager 8.5 (1)SU1  I go  into Disaster Recovery System > I click on Backup and the pop below gives me the correct choices.  Click on Device and I sometimes get no response back from the web page. or I get   Status:       Local Agent is not responding. This may be due to Master or Local Agent being down.  Yet the services show running and I've restarted Cisco DRF Master/Cisco DRF Local with no fix.

I rebooted the publisher with no fix. It was often broke in 7.1(3b) but seems more broken after upgrading CallManager to 8.5.1

Is this a Tomcat problem, what services should I pull traces on?

admin:show version active
Active Master Version: 8.5.1.11900-21
Active Version Installed Software Options:
cmterm-7942_7962-sccp.9-1-1SR1.cop
cmterm-69xx-sccp.9-1-1-sr2.cop
cmterm-7941_7961-sccp.9-1-1SR1.cop
cmterm-7945_7965-sccp.9-1-1SR1.cop
admin:





Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile



itevomcid
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