[cisco-voip] UCCX Java Script Help

[Mike]

Here is a sample.  You can either call it in s subflow or integrate it into the existing script.

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Friday, September 16, 2011 1:04 PM
To: Mike Olivere
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX Java Script Help

 

User enters 201109164321

Need it to be T20110916.4321

 

Description: cid:image001.jpg at 01C95158.4441E1B0

Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive

Timonium, MD 21093 
 <mailto:support at heliontechnologies.com> support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at  <http://www.heliontechnologies.com/> www.heliontechnologies.com 
Support Issue? Email  <mailto:support at heliontechnologies.com> support at heliontechnologies.com for fast assistance!

 

From: Mike Olivere [mailto:mikeeo at msn.com] 
Sent: Friday, September 16, 2011 12:38 PM
To: Matthew Loraditch
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX Java Script Help

 

You will need to use java split if you can send back an example I'll send u the code

Sent from my iPhone


On Sep 16, 2011, at 11:59 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com> wrote:

We changed ticketing systems for our help desk and now our ticket numbers are not straight digits anymore. Luckily the non digit part is fixed so we are asking callers to still enter just numbers but in order for me to update the ticketing system correctly I need to add some characters to the string they enter.

What i need to do is take their 12 digit string and add a capital “T” to the front of it and put a period after the 8th digit. I’m no java script expert so I was wondering if someone on the list would know the code to do this?

Thanks in advance!

 

 

Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive

Timonium, MD 21093 
mloraditch at heliontechnologies.com
(p) (443) 541-1518
(F) (443) 541-1593

Visit us at  <http://www.heliontechnologies.com/> www.heliontechnologies.com 
Support Issue? Email  <mailto:support at heliontechnologies.com> support at heliontechnologies.com for fast assistance!

 

 

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