[cisco-voip] Extension instead of External Phone Number Mask
Ki Wi
kiwi.voice at gmail.com
Tue Sep 20 06:01:03 EDT 2011
I understand his pain. This method don't work well if the customer have 2 DDI range (2 diff type of mask) to send out via same isdn or when SNR(mobility) do a rerouting, the external number will get masked and the worst is there's chance that the external number last few digits might match the company DDI and it confused the SNR user .
Sent from my iPhone
Pls pardon my fat fingers.
On Sep 20, 2011, at 5:27 PM, Dennis Heim <Dennis.Heim at cdw.com> wrote:
> You would need to set the extension mask to their extension such as XXXX, then translate that to the external mask by using route patterns/lists. The top of the phone under callmanager is always their external mask.
>
>
>
> Dennis Heim
> Network Voice Engineer
> CDW Advanced Technology Services
> 10610 9th Place
> Bellevue, WA 98004
>
> 317.569.4255 Single Number Reach
> 317.569.4201 Fax
> dennis.heim at cdw.com
> cdw.com/content/solutions/unified-communications/
>
>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ratko Dodevski
> Sent: Tuesday, September 20, 2011 1:31 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Extension instead of External Phone Number Mask
>
>
>
> Hi guys, can someone tell me if there is a way instead of showing the External Phone Number Mask on the phone, Extension number to be showed. I need to use External Phone Number Mask option but the customer doesn't want to be shown on the phone, they want the extension number...and I totally understand them :)
>
>
>
> Regards
>
>
>
> --
> Ratko
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
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