[cisco-voip] UCCX 7.x vs 8.5

[Roger Wiklund]

On Sat, Apr 7, 2012 at 6:25 AM, Mark Holloway <mh at markholloway.com> wrote:
> Can someone please tell me what are the biggest feature updates/advantages of UCCX 8.x over 7.x? (besides porting UCCX to Linux)

Top 3 new features that we use are:

Virtualization support
Windows 7 support for CAD/CSD
HA over WAN

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/release/notes/uccx_802_rn.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/release/guide/uccx851rn.pdf

I belive UCCX 7.0(2) fixes Windows 7 support but I have not tried it.