[cisco-voip] UCCX 7.x vs 8.5

[Jason Aarons (AM)]

I agree Windows 7 is top driver, then HA across WAN.

Be sure to go to latest UCCX plus install the UCCX cop files from CLI not GUI. Early versions of CallManager 8.5 also had a lot of CTI manager bugs.

Sent from my Android phone using TouchDown (www.nitrodesk.com)

-----Original Message-----
From: Buchanan, James [jbuchanan at presidio.com]
Received: Saturday, 07 Apr 2012, 10:36am
To: Roger Wiklund [roger.wiklund at gmail.com]; Mark Holloway [mh at markholloway.com]
CC: cisco-voip at puck.nether.net [cisco-voip at puck.nether.net]
Subject: Re: [cisco-voip] UCCX 7.x vs 8.5



7.0(2) does fix that.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com>

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Roger Wiklund
Sent: Saturday, April 07, 2012 2:52 AM
To: Mark Holloway
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] UCCX 7.x vs 8.5

On Sat, Apr 7, 2012 at 6:25 AM, Mark Holloway <mh at markholloway.com<mailto:mh at markholloway.com>> wrote:
> Can someone please tell me what are the biggest feature updates/advantages of UCCX 8.x over 7.x? (besides porting UCCX to Linux)

Top 3 new features that we use are:

Virtualization support
Windows 7 support for CAD/CSD
HA over WAN

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/release/notes/uccx_802_rn.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/release/guide/uccx851rn.pdf

I belive UCCX 7.0(2) fixes Windows 7 support but I have not tried it.
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