[cisco-voip] Timezone not showing up on phones...

[Jason Aarons (AM)]

This is a load bug (http: to phone and timezone is blank).

I ran sniffer traces and see the .cnf file that CallManager sends to phone has the timezone in it, but phone web page shows blank.   Running SCCP45.9-2-1SR2S on 7965 with CallManager 8.5(1)SU3.

Looking at the console log I see a Trust List error (this phone was new out of box, first time on any cluster)
ERR 12:53:16.802842 SECD: EROR:lookupCTL: UCM not in TL, NOT_FOUND
3462:

Looking in the phone's Status Messages you see "Trust List Updated" but no error message like you see in the Console logs.

I deleted the ITL, no CTL is installed this is CCM 8.5.  This didn't fix it.

I then change the phone's Device Pool and did a reset.  http to phone now shows a timezone rather than blank.

I change the phone back to the normal Device Pool and reset. This fixed it.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Sunday, February 19, 2012 12:06 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Timezone not showing up on phones...



Just some more info, a phone runnning 8.3.2 shows the correct timezone; upgraded them to 8.3.3 and it still had the timezone; upgraded to 9.2.1 and it retained it.

Tried downgrading the other phones, they wouldn't take the firmware (made no effort to download it); also noticed that the other phones are only registered to the Publisher. All phones are in the same device pool.


J

On Sat, Feb 18, 2012 at 9:57 PM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
CUCM 8.6, phones running 9.2.1; Cisco 7900s are not picking up the timezone from CCM, so they are showing GMT.

Timezone is configured for EST, but phones are blank (on their web pages) for timezone...


Jonathan



itevomcid
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