[cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug

[Erick]

Are you running the rcc plugin?  I have seen really weird behavior with that in certain revisions of ocs 2007 r2

On Aug 10, 2012, at 8:27 PM, "Aaron Riemer" <ariemer at amnet.net.au> wrote:

> No the calls are always auto dialled once the speaker button is pressed or handset lifted.
> 
>  
> 
> I will let you know the outcome with TAC
> 
>  
> 
> Cheers,
> 
>  
> 
> Aaron.
> 
>  
> 
> From: timsswa at gmail.com [mailto:timsswa at gmail.com] On Behalf Of Tim Smith
> Sent: Friday, 10 August 2012 11:05 AM
> To: Aaron Riemer
> Cc: JP Senior; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug
> 
>  
> 
> Hi Guys,
> 
> In any of your cases did the phones require stimulus? i.e. the speaker button, or did they just decide to randomly dial numbers at other times by themselves?
> I have a 9971 (SIP) on CME, that decides to make calls by itself at random times.
> Completely different call control and protocol, but just curious really.
> 
> On the firmware. Ask TAC if the fix in 9.2(1)S is included in the version of firmware you are running.
> 
> Cheers,
> 
> Tim
> 
> On 9 August 2012 21:10, Aaron Riemer <ariemer at amnet.net.au> wrote:
> 
> Wow ok. We are running the very latest firmware though and I don't want to
> roll back.
> 
> I think we need to go to 8.6 to resolve perhaps.
> 
> Thanks for posting.
> 
> Aaron.
> 
> -----Original Message-----
> From: JP Senior [mailto:SeniorJ at bennettjones.com]
> Sent: Thursday, 9 August 2012 1:11 AM
> To: Aaron Riemer; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug
> 
> Yes, I have had the identical problem here on 7975G and CUCM 8.0.3 - random
> users would pick up the phone, it would auto-dial the most recent caller in
> the call history list.  The fix was to move us to to 9.1(2)S.  We're now
> running 9.2(1)S in a stable environment on 8.6.
> Cisco TAC quoted me CSCtj76712 - "Call is auto dialed when pressing speaker
> in an idle phone".
> As you mentioned, the only workaround was for a user to reset their own
> phone.
> Sometimes a hard reset (pulling power) would last a few days without the
> problem compared to a soft-reset.
> 
> 
> -JP Senior
> 
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Aaron Riemer
> Sent: 06 August 2012 7:57 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug
> 
> Hi Guys,
> 
> Has anyone yet run into a bug in the new SCCP firmware (SCCP45.9-3-1-1S)
> where randomly a phone will attempt to auto dial a number when the handset
> is lifted / speaker button is pressed? Looking at the directory it was a
> number in the missed call list (5th in the list to be precise).
> 
> I have seen this with my own eyes and can confirm the directory is not open.
> The only fix seems to be a reset of the phone.
> 
> We have had multiple phones report of this issue but so far we can't
> manually replicate the problem.
> 
> We are running CUCM 8.5 and 7965's.
> 
> I found a similar bug that I hope has not been brought back to life with the
> new code.
> 
> CSCtz29414 Bug Details
> 
> 
> 7942/7962 - Call History is Auto-Dialed When Pressing Speaker Button
> Symptom:
> When a 7942/62 phone is populated with call history records (e.g.
> received/placed/missed calls), the endpoint will auto-dial the number
> contained in its call history when the speaker button is pressed.
> 
> Conditions:
> IP Phone Call History contains Received/Placed/Missed Phone number record
> prior to pressing speaker button to go off-hook. Phone will continue to
> auto-dial the number listed in Call History once error condition is
> experienced.
> 
> Workaround:
> Reset IP Phone to clear error condition
> 
> 1st Found-In
> 9.2(3)
> 
> Fixed-In
> 9.2(3)ES7
> 9.3(1)TH2.2
> 9.2(3)MN1.22
> 
> 
> Anyone had similar issues? Would be great to hear from you.
> 
> Cheers,
> 
> Aaron.
> 
> 
> 
> 
> 
> 
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