[cisco-voip] PRI Wont Register!!

[Countryman, Edward]

Thank you to all who responded.  Weird problem, which may be of interest to some of you.

 

Gateway  (SHOW CCM-MANAGER) reflects proper registration.  Viewing the GW  thru CCM admin indicates STATUS UNKNOWN and IP ADDRESS UNKNOWN.  

 

This lead me to believe it wasn’t registered correctly, even though the router says it was. 

 

We configured a few numbers to route through the gateway just for the fun of it and sure enough it is in fact up,  and properly passes calls.  I believe it has something to do with the RIS DATA COLLECTOR service on CCM, but haven’t figured out what yet.  Still waiting on TAC

 

I tried to reset the RIS DATA COLLECTOR service on one of my subscribers, and now any phone or gateway shows UNKNOWN even through everything is working correctly.  

 

Not sure what is going on…..  

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Countryman, Edward
Sent: Wednesday, August 15, 2012 11:09 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] PRI Wont Register!!

 

Im on a jobsite installing new 2951 with two port VWIC2-2mft-t1  being used to connect via PRI to an existing Nortel CS1000

 

The gateway shows as registered to CCM and both PRI’s have “multiple frames established” but the PRI’s show as UNKNOWN in the CCM admin pages.  

 

No errors on the PRI connections, CCM is configured as network and the switch type is DMS100.  

 

I am stumped, any ideas from anyone????

 

(Going to open TAC case but that may be hours)

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