[cisco-voip] voicemail pilot issue

[Robin Clayton]

I think I may have sussed this,

The IP of the subscriber was changed last year, trawling through Unity I found under

telephony integration > Port group > Servers...

the old server IP. So I updated and restarted the port group.

Will see what happens when I test tomorrow.

Rob


=========================
Robin Clayton

Network Transition Manager
Richard Rose Federation
Richard Rose Central Academy
Victoria Place
Carlisle
Cumbria
CA1 1LY

Tel: 01228 822075
www: www.rrfa.org.uk


From: Fred Hunt [mailto:FHunt at erdman.com]
Sent: 09 August 2012 18:34
To: Robin Clayton; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] voicemail pilot issue

Is the Hunt Pilot registered with a server?  In CUCM, check the CUCM Group that is associated with the Hunt List for that Hunt Pilot.  It sounds like the Subscriber isn't in that group.  If the group only contains the Publisher, then when the Publisher went down it would have no server to register with.

Fred

From: Robin Clayton [mailto:Robin.Clayton at rrfa.org.uk]
Sent: Thursday, August 09, 2012 4:26 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] voicemail pilot issue

CCM7.x
2811 - H323 Gateway.


Last week we had to move our Publisher to a new power feed so shut it down, calls to normal DDI's and Hunt's hoped over to the Subscriber.

However the main incoming DDI that points at a hunt pilot did not work.

Checking the Voice gateway the Dial Peers point to both CCM nodes..

Anyone got any bright ideas?

Cheers

Rob




=========================
Robin Clayton

Network Transition Manager
Richard Rose Federation
Richard Rose Central Academy
Victoria Place
Carlisle
Cumbria
CA1 1LY

Tel: 01228 822075
www: www.rrfa.org.uk



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