[cisco-voip] Unable to get Jabber Android working

[Ryan Ratliff]

For starters, there is no Cisco Jabber IM for Android on the play market.  Go here for some info on what exactly this app does. http://www.cisco.com/en/US/products/ps11678/index.html

Regarding the Jabber voip client v9.0 (the only Cisco Jabber out for android currently) the Galaxy S3 isn't in the supported device list, and falls solidly  into this category (from the release notes).

> The following limitations and restrictions apply to Android OS 4.0:
>  Due to a limitation of Android OS 4.0, Cisco Jabber cannot register to Cisco Unified Communications Manager on some devices. Cisco is working with select device manufacturers to resolve this issue at the Android OS level.

-Ryan

On Aug 22, 2012, at 9:13 AM, Gregory Wenzel wrote:

Sadly--No.
 
Seems there is supposed to be two versions. I have the JABBER client and not the JABBER IM Client. But every time I visit google play to get the download I look up Jabber IM, it takes me there on my phone I go to download it and it says I already have it. Does anyone have the direct link in google play to the Jabber IM Android client.
I have Samsung s III user test phone running ice cream I think, version is called Android 4.0.4
 
In my previous email:
I neglected to create user device profile and have not started the mobility piece which is what needs to be confide before I try.
I have all the special .cop and .sgn microsoft drivers installed along with the update to Allow Presentation Sharing using BFCP.
 
 
From: Jefflin Choi [mailto:jefflin.choi at gmail.com] 
Sent: Wednesday, August 22, 2012 9:03 AM
To: Gregory Wenzel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unable to get Jabber Android working
 
Did you make it work?
trying it on sammsung S3 and it seems still not supported even with the updated jabber.

On Sat, Aug 11, 2012 at 9:45 PM, Gregory Wenzel <gwenzel at conres.com> wrote:
I found what I needed, Never mind.
 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Gregory Wenzel
Sent: Saturday, August 11, 2012 8:48 AM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] Unable to get Jabber Android working
 
I have exhausted my search and sadly need some assistance. We have a vpn into our offices and its wide open. I can vpn into my corporate network on my samsung android running v4.04 and ping anything. I bring up my Jabber im on my phone and it asks for a Device ID and server so i put in my username and the ip address of the presence server i have configured. And states failed upon connection attempt
 
We have jabber v9.0.4 for windows running internally. We have jabber for ipphone and ipad working while on vpn works fine
 
My frustration is most use androids not apple devices.
 
 
I am looking for someone to answer my question.
 
When logging into Jabber for Android what is the device id is the Jabber for android looking for.
 
 
TIA
 
GregW

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