[cisco-voip] No access to Publisher

[Ryan Ratliff]

This is the route to go.  The sub has probably kernel panic'd and is in need of a kick.

Tomcat on the pub going out of service could be a permspace thing, look in the Tomcat catalina.out log file to be sure.  There are a number of bugs that can cause Tomcat to fail that have been fixed since 8.5.

-Ryan

On Dec 20, 2012, at 5:35 AM, Abdul Salam . <salamka at gmail.com> wrote:

You got a remote console , like iLO or Vsphere ?



---AS



On Thu, Dec 20, 2012 at 3:15 PM, costas georgiou <ckos1976 at hotmail.com> wrote:
Hi,
 
Thanks for getting back to me.  I tried restarting Tomcat on the pub and I can access it for a while then I can't.  Tomcat service on the Sub, i cannot restart yet as I cannot access the server.  DO you think these problems are due to the Sub being down?  I think this server has been down for a few days.
 
From: davidytk at netvigator.com
To: ckos1976 at hotmail.com; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] No access to Publisher
Date: Thu, 20 Dec 2012 17:39:11 +0800


Try to restart the Tomcat service in Pub & Sub

 
Util service restart Cisco Tomcat

 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of costas georgiou
Sent: Thursday, December 20, 2012 5:32 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] No access to Publisher

 
Hi All,
 
I was wondering whether anyone has come across this before.  I have just started at a new company and they have a CUCM cluster running 8.5.1, they have one pub and two subs.  I downloaded RTMT and noticed that one of the subs was not accessible, I can ping the IP address, but cannot access it via SSH or URL, someone should be going to the site today to re-boot.  The day after, I could no longer access the Publisher, this server I can access via SSH, but cannot access via URL or RMTM, I stopped and started the Tomcat service and it came back for a while, but after a while i cannot access again. 
 
Any Ideas. 
 
Regards
 
Costas



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__________ Information from ESET NOD32 Antivirus, version of virus signature database 7819 (20121220) __________

The message was checked by ESET NOD32 Antivirus.

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