[cisco-voip] Corporate Directory - host not found - Reach out to the Puck

Dennis Heim Dennis.Heim at cdw.com
Thu Feb 2 14:51:52 EST 2012


Are your services and directory url's set to IP or hostname?

Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299 Single Number Reach (WA)
317.569.4255 Single Number Reach (IN)
317.569.4201 Fax
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Gregory Wenzel
Sent: Thursday, February 02, 2012 11:06 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Corporate Directory - host not found - Reach out to the Puck


Weird stuff on my home lab. My 7945, 7970 and 7961G-GE phones all show Corporate Directory as host not found ... and I have WEB enabled for the phones, but cannot web into them http://ip>phone.addr/<http://ip%3ephone.addr/>

Unity Connection is not running and Due to cpu and avail memory I can only run 1xCUCM/1xUCCX Premium/1xWin2003Svr/1xWinXp workstation for CAD and ip communicator testing.

Not using DNS and there is no domain Config on cucm.
No LDAP integration
I reset/restarted tomcat in Serviceability
I reset/restarted TVS in Serviceability
Have device pool, dialplan and other essentials set up on cucm so my UCCX lab can function.
Even rebooted the publisher
In OS admin is regenerated the TVR certs
In command line I ran "Show itl" and TVS certs are registered and in sync
The URL for Directory services is in the enterprise services section
I have no firewall between the router that's the dhcp server and the phones
I do have a win2003 server acting as my smtp, dns, domain server but cucm is not using dns
The phones work, they have a local
2811 is the Dhcp server
The phones communicate, the scripts I am writing do work with the phones.
I removed the secure URLs from the enterprise services section as suggested from some of the blogs on CCO Communities.
My 7945, 7970 and 7961G-GE phones all show Corporate Directory as host not found
I do have routing turned on in my 2811 vgw. The phones see my publisher as the primary tftp server
I have looked over and over through all the blogs and searched Cisco and I think I covered just about everything.

This is NFR branded software:
System version: 8.6.2.20000-2
VMware Installation: 1 vCPU Intel(R) Xeon(R) CPU E3113 @ 3.00GHz, disk 1: 80Gbytes, 4096Mbytes RAM

7945 firmware - SCCP45.9-2-1S
7970 firmware - SCCP70.9-2-1S
7961G-GE - firmware - SCCP41.9-2-1S

I am upgrading to 9-2-3 on all three phones see if that helps.

What else am I missing?

Somewhat embarrassing but I wanted to reach out to the puck see what comes back/

Next will be to capture packets on the end of the phone..


TIA :)

Greg




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