[cisco-voip] Calls to internal numbers fail

[Dennis Heim]

Have you rebooted your callmanagers? What node are the phones registered to? Is the database in sync?

Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299 Single Number Reach (WA)
317.569.4255 Single Number Reach (IN)
317.569.4201 Fax
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Friday, February 03, 2012 9:37 AM
To: ROZA, Ariel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Calls to internal numbers fail

Yes, and it says route call.

I do not think CCM is blocking the call routing in any way (otherwise it would not ring).

Is this a firmware issue on the phone...  they are running 9.1.1SR1S


J
On Fri, Feb 3, 2012 at 11:30 AM, ROZA, Ariel <Ariel.ROZA at la.logicalis.com<mailto:Ariel.ROZA at la.logicalis.com>> wrote:
Did you use DNA to see how CUCM resolves the DN´s?


Ariel

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Jonathan Charles
Sent: viernes, 03 de febrero de 2012 02:24 p.m.
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Calls to internal numbers fail

We have phones at a site that cannot call eache other.

The phones are in the phones_pt and have a css of internal_css. Internal_css has phones_pt as the first partition in its css.

Calls ring once and drop.

CCM version is 7.1.5.33900-10<tel:7.1.5.33900-10>

Just an FYI, calls from the gateway, which has a CSS of gateway_css, and also has the phones_pt as its first pt, work fine.

We have checked for duplicate translations, route patterns and have found nothing.

Any ideas?


Jonathan


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