[cisco-voip] Service Paramter FW: Always Display Original Dialed Number

Jason Aarons (AM) jason.aarons at dimensiondata.com
Thu Feb 9 11:43:52 EST 2012


>From a customer's internal Cisco 7965 if you dial 12000 (CTI Route Point for our main number) you see 12000 on the screen then your phone display changes to show the CTI Port (722-xxx-xxxx dummy fake number) on the internal phone display due to redirection by CUEAC.  Below per TAC will will disable that.  Will this break anything? I suspect the users will want to see when a forward occurs and this isn't a good option.

Be great if this Service Parameter could be set for CTI Applications only, or on a per number basis.

Service Parameters > Cisco CallManager > Advanced


Always Display Original Dialed Number: Required Field   This parameter determines whether phones always display the number that the caller originally dialed (which may not match the final connected number). If Cisco CallManager routes the call from the originally dialed number to the connected number using a call forwarding directive, a translation pattern, route pattern, a redirection by a CTI application, or other means, this parameter determines whether the connected number or the originally dialed number is exposed. Note that when the Conference List feature is invoked, the connected number always displays regardless of the setting in this parameter. Valid values specify True (display the originally dialed number) or False (display the connected number).

                This is a required field.
                Default:  False

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