[cisco-voip] CUEAC Install

Jamie Gale jamgale at cisco.com
Thu Feb 9 14:39:14 EST 2012


Mike,

You should make sure that AXL is running on the CUCM you are trying to connect too.

Try browsing to https://cucm-ipaddress/axl

You should be prompted for a username and login, if you are not then there is an issue with AXL, if you are then can you login with your App User account?

Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
IP Communications Business Unit
jamgale at cisco.com
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On Feb 9, 2012, at 1:46 PM, Mike J. Erickson wrote:

 
Trying to install CUEAC in a lab environment.  I have a Test 8.5 CUCM server up and running.  All the services are up.  I have followed the Web Admin Guide for creating an App User.  However, when running through the wizard I try to connect to the CUCM, but it just fails.  I know I can access the server and the App user can login to the Web Interface.  Are there any Service or Enterprise parameters I may be missing?
 
I just get “Unable to connect to CUCM”.
 
Thanks in advance.
Mike
 
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