[cisco-voip] phones deleted during user garbage collection

[Lelio Fulgenzi]

I'm not sure I like the idea of anything being deleted just because a userID has been deleted from AD. I can see this leading to problems for sure. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
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- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Florian Kroessbacher" <florian.kroessbacher at gmail.com> 
To: "Eric Pedersen" <PedersenE at bennettjones.com> 
Cc: "Cisco List VoIP" <cisco-voip at puck.nether.net> 
Sent: Thursday, February 9, 2012 3:56:32 PM 
Subject: Re: [cisco-voip] phones deleted during user garbage collection 


i only know this behaviour with remote destination and remote destination profiles. 
with normal phones i think this isn't right. what about to contact TAC with your logs. maye it s a defect. we are on version 8.5 i think there isn't this behaviour. before on 7.1 also. 


cheers 

-- 
Florian Kroessbacher 
gmail: florian.kroessbacher at gmail.com 

Am 09.02.2012 um 21:16 schrieb Eric Pedersen < PedersenE at bennettjones.com >: 








No, the phones getting deleted are hardware phones with a disabled user as the Owner User ID. 





From: Florian Kroessbacher [mailto: florian.kroessbacher at gmail.com ] 
Sent: 09 February 2012 12:33 PM 
To: Eric Pedersen 
Cc: Cisco List VoIP 
Subject: Re: [cisco-voip] phones deleted during user garbage collection 




do you mean remote destinations as their "phones" 

-- 


Florian Kroessbacher 


gmail: florian.kroessbacher at gmail.com 



Am 09.02.2012 um 20:24 schrieb Eric Pedersen < PedersenE at bennettjones.com >: 




We have Callmanager 8 configured for LDAP synchronization with AD. When users are disabled in Active Directory, the nightly garbage collection is removing them from Callmanager as expected, but it sometimes is also deleting their phones. Has anyone seen this? It happened a couple days ago and I was able to get the Callmanager logs and definitely see the devices being deleted at 3:15. This doesn't seem like correct behavior to me. 



Thanks, 

Eric 

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