[cisco-voip] Timezone not showing up on phones...

[Jason Aarons (AM)]

I ran into this last month, search Puck.

Doing a tftp get from my laptop the cfg file is sent with a Timezone, however the phone doesn't show it.  This would indicate a phone firmware load issue.

After a couple 7965 resets I couldn't reproduce the problem.

You need the 7965 Console logs on the phone.  Open a TAC case and have your Cisco SE reference my case 619772405.



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Sunday, February 19, 2012 12:06 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Timezone not showing up on phones...



Just some more info, a phone runnning 8.3.2 shows the correct timezone; upgraded them to 8.3.3 and it still had the timezone; upgraded to 9.2.1 and it retained it.

Tried downgrading the other phones, they wouldn't take the firmware (made no effort to download it); also noticed that the other phones are only registered to the Publisher. All phones are in the same device pool.


J

On Sat, Feb 18, 2012 at 9:57 PM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
CUCM 8.6, phones running 9.2.1; Cisco 7900s are not picking up the timezone from CCM, so they are showing GMT.

Timezone is configured for EST, but phones are blank (on their web pages) for timezone...


Jonathan



itevomcid
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