[cisco-voip] Fw: Right Fax To/From/File

[Rick Gilliam]

----- Forwarded Message -----
From: Rick Gilliam <rdg7656 at yahoo.com>
To: "johnny.crothers at dimensiondata.com" <johnny.crothers at dimensiondata.com> 
Sent: Tuesday, February 21, 2012 3:16 PM
Subject: Re: [cisco-voip] Right Fax To/From/File


Hi John!
In my experience when the CLID has not been provided to the Right Fax or any other Appliance I have found that the LEC was not sending CLID to begin with.
Some of the sites still are using Analog circuits to the PBX without CLID on a Crkt by Crkt basis.
If this is the case please test each line with your test set or reader to make sure you are recieving CLID and report the offending Crkt to the LEC.
 
 

Rick Gilliam


From: "johnny.crothers at dimensiondata.com" <johnny.crothers at dimensiondata.com>
To: cisco-voip at puck.nether.net 
Sent: Tuesday, February 21, 2012 2:45 PM
Subject: [cisco-voip] Right Fax To/From/File


Hi everyone.
 
I’m trying to figure out a couple of things, one of which is when I’m receiving fax’s on Right Fax the dialed number is not showing in the To/From/File field on the Fax Util application, anyone know why this would be? Or know what logs I should look at to see what the Calling number is?
 
The PSTN -> Right Fax connection is. SIP Provider->SIP Trunk -> CUCM 8.5 -> SIP Trunk -> Right Fax.
 
Once I have this, I can figure out how to route a inbound fax directly to a user’s email group, unless someone has a link or doco on how to do this?
 
Thanks in advance!
 
Johnny
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