[cisco-voip] VT Advantage issue

[Erick Wellnitz]

The netstat command returns no results.

On Thu, Feb 23, 2012 at 9:08 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> The phone may be refusing a connection because there's one already open.
>  What does 'netstat -an | findstr 4224' show?
>
>  -Ryan
>
>  On Feb 23, 2012, at 10:05 AM, Erick Wellnitz wrote:
>
> I should be more clear.
>
> VT Advantage works between this particular PC and phone but I cannot
> telnet on 4224.  I want to make sure I know what I'm looking for before I
> schedule time with this particular user again.
>
> On Thu, Feb 23, 2012 at 8:41 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>>  It's not a matter of a known working phone or not, it's your PC being
>> able to connect to the phone it sees via CDP on that port.  That's required
>> for the CAST connection and it sounds like something is blocking it.
>>
>>  -Ryan
>>
>>  On Feb 23, 2012, at 8:59 AM, Erick Wellnitz wrote:
>>
>> I can't telnet to a known working phone on 4224.  The connection is
>> refused.
>>
>> On Wed, Feb 22, 2012 at 2:04 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
>>
>>> Can you telnet from the PC to the phone's IP address on port 4224?
>>>
>>> If AnyConnect is blocking the outbound connection then it won't show up
>>> in a packet capture.   You can also get a problem report from VTA on the PC
>>> and look to see what errors it throws.
>>>
>>>  -Ryan
>>>
>>>  On Feb 22, 2012, at 2:27 PM, Erick Wellnitz wrote:
>>>
>>> The access port of the phone shows that CVTA is the CDP neighbor with
>>> the address of the PC.
>>>
>>> On Wed, Feb 22, 2012 at 12:00 PM, Erick Wellnitz <
>>> ewellnitzvoip at gmail.com> wrote:
>>>
>>>> Another strange one...
>>>>
>>>> I have some users who have Video Advantage cameras and software.
>>>>
>>>> One of them reports (and I have verified) that after receiving the
>>>> Anyconnect client, the VT Advantage software can no longer recognize the
>>>> phone is connected.  There is no attempt to by the VTA software to contact
>>>> the phone or the phone to contact the VTA software according to the cature
>>>> I did.
>>>>
>>>> On a PC without the Anyconnect client if I disable video on the phone
>>>> VTA still recognizes a phone exists and I see the appropriate traffic
>>>> attemptign to establish the CAST connection.
>>>>
>>>> I do not have authority to remove the Anyconnect client.
>>>>
>>>> Anyone seen this behavior before?  As always, any ideas are appreciated.
>>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>>
>
>
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