[cisco-voip] CUCM 8.5 integration with Exchange 2010 for Voice mail

[Nate VanMaren]

It’s not very bad at all.  But Unity Connection 8.5+ is a much more full featured voicemail system, and you get nice single inbox.  There are a lot more knobs in Connection to control how stuff works.

Just depends on the needs.

From: bill at hitechconnection.net [mailto:bill at hitechconnection.net]
Sent: Thursday, February 23, 2012 2:14 PM
To: Jason Aarons (AM); Nate VanMaren; Gr
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.5 integration with Exchange 2010 for Voice mail




So beside these two things why is the Exchange 2010 UM so bad? I am having a hard time from a competitive standpoint convincing someone NOT to dump unity  / unity connection and move directly to Exchange 2010 UM when they have the E-CAL already as part of their enterprise agreement.



On February 17, 2012 at 5:02 PM Nate VanMaren <VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>> wrote:

> Yea there isn’t really “ports” that you have to worry about on the SIP integrations, just max number of calls.
>
> You will still need a VM pilot and profile, and then a route pattern that points to the sip trunk that is pointed at exchange UM.
>
> http://www.agileit.com/Blog/Lists/Posts/Post.aspx?ID=820
>
> http://www.microsoft.com/download/en/details.aspx?id=13591
>
>
> From: Gr [mailto:grccie at gmail.com]<mailto:[mailto:grccie at gmail.com]>
> Sent: Friday, February 17, 2012 3:00 PM
> To: Jason Aarons (AM); Nate VanMaren
> Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] CUCM 8.5 integration with Exchange 2010 for Voice mail
>
> Thanks Nate, Jason! Valuable information, I will keep this in mind.
>
> Another question is we just create voice mail pilot in cucm and route it to sip trunk and then in exchange 2010 we create  voice mail pilot and the actual voice mail ports?
>
> Thanks,
> GR
>
>
> Sent from my iPhone
>
> On 18/02/2012, at 4:35 AM, "Jason Aarons (AM)" <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com%3cmailto:jason.aarons at dimensiondata.com>>> wrote:
> I think I understand that Exchange 2010 has a crappy sip stack.  Good info. <lol>
>
> From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net%3cmailto:cisco-voip-bounces at puck.nether.net>> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]><mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Nate VanMaren
> Sent: Friday, February 17, 2012 11:03 AM
> To: gr11; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net%3cmailto:cisco-voip at puck.nether.net>>
> Subject: Re: [cisco-voip] CUCM 8.5 integration with Exchange 2010 for Voice mail
>
>
> Two things off the top of my head.
>
>
> 1.       Exchange has a crappy sip stack.  So you have to use a MTP on the SIP trunk because it won’t deal with RTP source/destination changes in a session.  Like when someone does a supervised transfer to voicemail.
>
> 2.      Exchange has a crappy sip stack.  So if you want correct caller name on the voicemail on call transferred to voicemail, you have to run the transfer through an app that waits for the transferee to complete the transfer to send the call to exchange.
>
> Voicemail preview takes a lot of hardware.  I think our boxes are quad core with 8/16gb of ram and 4-5 calls will max out the CPU.
>
> -Nate
>
> From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net%3cmailto:cisco-voip-bounces at puck.nether.net>> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]><mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of gr11
> Sent: Thursday, February 16, 2012 5:17 PM
> To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net%3cmailto:cisco-voip at puck.nether.net>>
> Subject: [cisco-voip] CUCM 8.5 integration with Exchange 2010 for Voice mail
>
> Hi List,
>
> I am providing the CUCM8.5 integration with exchange 2010 for a customer for their voice mail needs. The customer has an old unity server that will be decommissioned and voice mail functionality will be provided by exchange 2010 UM.
>
> Anyone who has done this before, any pitfalls or things to be aware of? We are going to use a third party gateway for SIP Trunk termination to/from CUCM and exchange
>
> Thanks,
> GR
>
>
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>
>
> itevomcid
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