[cisco-voip] Cius Feedback?

Mon Jan 9 18:08:03 EST 2012

Lelio,

There should be a link on the error/denied message to email them, so far
every time i've contacted them they've replied the same day with a link to
download the files I needed, as long as I provide the ESW contract number
and my cisco.com ID. They are still getting it ironed out I think.

No clue about cucimoc sorry =(

Ed

On Mon, Jan 9, 2012 at 5:02 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> It looks like they've started hammering down on the software downloads
> already.... a bit too hard if you ask me. :(
>
> We have ESW on our CallManager v7.1, we purchased iPhone and Android
> software licenses and we have mobile clients on our ESW support list.
>
> Tells me I can't download the iPhone or Android COP files.
>
> To make things more confusing, the documentation says the Jabber clients
> use the same dialing rules as CUCIMOC, but we don't have a CUCIMOC
> contract. How am I ever going to get to download those?
>
> Going to contact our ESW reseller....
>
> Lelio
>
>
>
> ------------------------------
> *From: *"Ryan Ratliff" <rratliff at cisco.com>
> *To: *"Scott Voll" <svoll.voip at gmail.com>
>
> *Cc: *"Cisco VoIP List" <cisco-voip at puck.nether.net>
> *Sent: *Wednesday, January 4, 2012 2:00:56 PM
>
> *Subject: *Re: [cisco-voip] Cius Feedback?
>
> The way I understand it the requirement is an OR so ESW or SNT will get
> you phone loads.  More details on that will be coming in February with the
> warning being up for at least 6 months before access gets locked down again.
>
>
> -Ryan
>
> On Jan 4, 2012, at 1:45 PM, Scott Voll wrote:
>
> Ryan for clarification, if we have SAU / ESW /etc on CM we WILL be able to
> download phone firmware?
>
> or do we have to have Smartnet on the phones also?
>
> TIA
>
> Scott
>
> On Wed, Jan 4, 2012 at 10:29 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>> By the way access to Cius firmware got sorted out the last week of
>> December.  In the future for all phone downloads Smartnet on the phone
>> hardware or ESW on your CUCM will get you access to the files.  We're in a
>> new grace period for Cius (at least) where any account can download the
>> software but the full restriction will go back in place some time summer
>> 2012.
>>
>> Going forward if you start getting banners warning you that you may not
>> be authorized to download software on cisco.com you should pay
>> attention.  The banners will eventually go away and you just won't be
>> allowed to get it at some point.
>>
>>  -Ryan
>>
>> On Dec 21, 2011, at 3:31 PM, Ed Leatherman wrote:
>>
>> If you are running 8.5 i think cius is already a device option right? I
>> dont think you really need to reboot in that case, just restart TFTP
>> service.
>>
>> And yeah, we've been discussing the download/contract thing back and
>> forth, it's a pain. If you contact the email address it lists in the error
>> message they should be able to publish the file for you.
>>
>>
>> On Wed, Dec 21, 2011 at 2:00 PM, Mike King <me at mpking.com> wrote:
>>
>>> Unless I'm blocked from downloading it because I don't have it on
>>> contract.  arrg.
>>>
>>>
>>> On Wed, Dec 21, 2011 at 1:53 PM, Mike King <me at mpking.com> wrote:
>>>
>>>> Let me rephrase that question.
>>>>
>>>> Any other COP files I should add? (Incase we get any other demo's)
>>>>
>>>> I've downloading the Android jabber .cop right now
>>>>
>>>>
>>>> On Wed, Dec 21, 2011 at 1:48 PM, Mike King <me at mpking.com> wrote:
>>>>
>>>>> Just got to that point.   argg.
>>>>>
>>>>> And my manager wanted to play with his new toy "Now!"
>>>>>
>>>>> Off to schedule a Cluster reboot.
>>>>>
>>>>> Anything else I should know before I reboot?  I'm on 8.5.1.11900-21.
>>>>>  I've uploaded the .cop file on all Pub/SUBs.
>>>>>
>>>>>
>>>>> On Wed, Dec 21, 2011 at 1:45 PM, Nate VanMaren <
>>>>> VanMarenNP at ldschurch.org> wrote:
>>>>>
>>>>>>  If your system already knows about the CIUS and your just updateing
>>>>>> firmware, then just a TFTP restart is ok.  If you’re adding a new device,
>>>>>> you have to reboot the whole cluster.****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> -Nate****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>>>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Mike King
>>>>>> *Sent:* Wednesday, December 21, 2011 10:51 AM
>>>>>> *To:* Cisco VoIP List
>>>>>>
>>>>>> *Subject:* Re: [cisco-voip] Cius Feedback?****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> Just got my demo cius today. ****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> The COP file doesn't require a reboot or anything (just a TFTP
>>>>>> restart)? (Just covering my bases)****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> All I've found is the Wireless LAN deployment guide.
>>>>>> http://www.cisco.com/en/US/docs/voice_ip_comm/ccmcd/deploy/9_2_1/english/ciusdply921.pdf
>>>>>> ****
>>>>>>
>>>>>>   ****
>>>>>>
>>>>>> Is there anything else for documentation out there?****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> On Wed, Dec 21, 2011 at 9:34 AM, Ryan Ratliff <rratliff at cisco.com>
>>>>>> wrote:****
>>>>>>
>>>>>> Right now the external display is a mirror of the main Cius display
>>>>>> (720p).  The ability to have a separate display with a larger resolution is
>>>>>> highly desired but I don't know if it's been committed to a release yet.
>>>>>> ****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> -Ryan****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> On Dec 20, 2011, at 9:11 PM, Ki Wi wrote:****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> Hey guys,
>>>>>> Anyone tried the micro-hdmi or the displayport output to monitor ?
>>>>>>
>>>>>> What's the maximum resolution it can support for vdi ?
>>>>>>
>>>>>> Sent from my iPhone
>>>>>> Pls pardon my fat fingers.
>>>>>>
>>>>>> On 20 Dec, 2011, at 5:29 AM, Jeffrey Ollie <jeff at ocjtech.us> wrote:
>>>>>>
>>>>>>
>>>>>> ****
>>>>>>
>>>>>> On Mon, Dec 19, 2011 at 1:21 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
>>>>>> wrote:****
>>>>>>
>>>>>> ok - i remember now... the .cnf.xml files are stored in memory, so as
>>>>>> long****
>>>>>>
>>>>>>  as you have the correct filename, you can download the file
>>>>>> directly from****
>>>>>>
>>>>>>  your TFTP server using the same PumpKIN tool.****
>>>>>>
>>>>>>  ** **
>>>>>>
>>>>>> I had gotten as far as needing the XMLDefault.cnf.xml.  With some****
>>>>>>
>>>>>> experimentation I found out that I needed to add:****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> <loadInformation593>sipcius.9-2-2-49</loadInformation593>****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> to the XMLDefault.cnf.xml to get the Cius to do the upgrade.****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>> -- ****
>>>>>>
>>>>>> Jeff Ollie****
>>>>>>
>>>>>> _______________________________________________****
>>>>>>
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>>>>>>
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>>>>>>
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>>>>>>
>>>>>> ** **
>>>>>>
>>>>>>
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>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip****
>>>>>>
>>>>>> ** **
>>>>>>
>>>>>>
>>>>>>
>>>>>> NOTICE: This email message is for the sole use of the intended
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>>>>>
>>>>
>>>
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>>
>>
>> --
>> Ed Leatherman
>>
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-- 
Ed Leatherman
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