[cisco-voip] UCCX 8.5(1)SU2 I/O Error in AXL.Please try again.

[Jason Aarons (AM)]

The problem disappeared on its own after 24 hours.  I tried resetting Cisco Tomcat with no luck, I was going to open a TAC case next business day, then found it "just working" after 24 hours.

From: Alex Hope [mailto:AlexH at boice.net]
Sent: Monday, January 16, 2012 9:22 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: UCCX 8.5(1)SU2 I/O Error in AXL.Please try again.


I think I've run into this issue before. After looking through the MADM logs I saw that the SSL handshake was failing with CM. It ended up being expired certificates on CM.

Hope this helps,

Alex


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Sunday, January 15, 2012 5:03 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] UCCX 8.5(1)SU2 I/O Error in AXL.Please try again.

At login it fails, top left reports "I/O Error in AXL.Please try again"

I restarted Cisco Tomcat with no luck.

This has been in production awhile, just logged in fine last Thursday.

Bug?


itevomcid
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