[cisco-voip] After upgrade to 8.6.2a one way audio for some calls-No codec selected!

Anthony Kouloglou akoul at dataways.gr
Tue Jan 24 14:17:41 EST 2012


Hi all,
well, i have disabled any kind inspection on the ASA.Isn't that enough?
ASA does NOT NAT. Isn't that enough?
However, i have to check some corporate linux based vpn endpoints.

Anthony

On 24/1/2012 6:30 μμ, Mike King wrote:
> Yes.
>
> But not just 8.6.
>
> https://supportforums.cisco.com/docs/DOC-8131
>
> (Hey Wes, can you fix the link on that to remove the partner only link 
> ( SCCPv17 significantly changes message formats from previous versions 
> <http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/7_0_1/cucm-rel_notes-701.html#wp584451> )
>
> It's when you upgraded the firmware on the Phones.
>
> The SCCP protocol has version numbers.  I'm finding references all the 
> way up to SCCP version 20 (in 8.5.1).
>
> Looks like ASA version 8.3 only supports up to version 19.
>
> ASA version 8.4 supports SCCP v2.0  (Don't know what that means)
>
> Mike
>
> 2012/1/24 Anthony Kouloglou <akoul at dataways.gr <mailto:akoul at dataways.gr>>
>
>     Hi Mike,
>     i have completely disabled inspection on an ASA that i have that
>     does only routing.
>     The question is: has something changed in SCCP negotiation in CUCM
>     8.6?
>     The whole setup has been working for 3 years!!
>
>     Anthony
>
>
>     On 24-Jan-12 16:34, Mike King wrote:
>>     Having been bitten by this, Check for this.
>>
>>     Specifically, do you have ASA's doing site to site VPN's?  By
>>     default they do INSPECTION, which can drop SCCP packets they
>>     don't recoginize.
>>
>>     Mike
>>
>>     2012/1/23 Dennis Heim <Dennis.Heim at cdw.com
>>     <mailto:Dennis.Heim at cdw.com>>
>>
>>         This may have already been mentioned but building on what
>>         Ryan said... probably between 6.1(2) and 8.6.x you had a
>>         firmware change, probably from around 8.4ish to 9.x. The sccp
>>         version changes, and it sounds like you might have some
>>         firewall/security device in the way that is not opening the
>>         ports because it is used to the older version of skinny.
>>
>>         -Dennis-
>>
>>         ------------------------------------------------------------------------
>>         *From:* cisco-voip-bounces at puck.nether.net
>>         <mailto:cisco-voip-bounces at puck.nether.net>
>>         [cisco-voip-bounces at puck.nether.net
>>         <mailto:cisco-voip-bounces at puck.nether.net>] on behalf of
>>         Ryan Ratliff [rratliff at cisco.com <mailto:rratliff at cisco.com>]
>>         *Sent:* Monday, January 23, 2012 2:05 PM
>>         *To:* Anthony Kouloglou
>>         *Cc:* Mike; cisco-voip at puck-nether.net
>>         <mailto:cisco-voip at puck-nether.net>
>>
>>         *Subject:* Re: [cisco-voip] After upgrade to 8.6.2a one way
>>         audio for some calls-No codec selected!
>>
>>         If the phone don't show a codec when the call is set up then
>>         this isn't a typical routing issue.  The most obvious reason
>>         for the phone not sending audio is it isn't getting the
>>         skinny StartMediaTransmission message from CUCM.
>>         Have you looked at ccm traces for one of these calls?   When
>>         you do look at the messages going to and from the phones in
>>         the call. Compare/contrast what you see there to a working
>>         call and call out what's different.
>>
>>         You can get a packet capture at the phone as well to see what
>>         it is being told to send to from CUCM.   I'd also double
>>         check there's nothing in the network doing sccp inspection.  
>>         You can get a simultaneous packet capture at the phone and
>>         cucm to make sure every packet leaving the server gets to the
>>         phone (intact).
>>
>>         -Ryan
>>
>>         On Jan 23, 2012, at 1:48 PM, Anthony Kouloglou wrote:
>>
>>         There is no way that this is the problem.
>>         In one remote site i had only one 7911 working fine with CUCM
>>         6.1.2.
>>         After the upgrade to 8.6.2a, even this old phone is having
>>         the same issue!
>>         I keep having on the phone status: failed to update itl .
>>
>>         On 23/1/2012 8:09 μμ, Peter Slow wrote:
>>>         I think what MIke meant was "Check the routing path between
>>>         the two phones."
>>>
>>>         -Peter
>>>
>>>
>>>         On Mon, Jan 23, 2012 at 12:41 PM, Mike <mikeeo at msn.com
>>>         <mailto:mikeeo at msn.com>> wrote:
>>>
>>>             Your key statement is this:
>>>
>>>
>>>             Then, we moved it to another subnet.
>>>             It got registered but not audio in one way!
>>>
>>>
>>>             Check your routing path to the CM.
>>>
>>>
>>>             *From:*cisco-voip-bounces at puck.nether.net
>>>             <mailto:cisco-voip-bounces at puck.nether.net>
>>>             [mailto:cisco-voip-bounces at puck.nether.net
>>>             <mailto:cisco-voip-bounces at puck.nether.net>] *On Behalf
>>>             Of *Anthony Kouloglou
>>>             *Sent:* Monday, January 23, 2012 10:15 AM
>>>             *To:* Nate VanMaren
>>>             *Cc:* cisco-voip at puck-nether.net
>>>             <mailto:cisco-voip at puck-nether.net>
>>>             *Subject:* Re: [cisco-voip] After upgrade to 8.6.2a one
>>>             way audio for some calls-No codec selected!
>>>
>>>
>>>             Yes!
>>>             Everything seems to be as it supposed to be!
>>>             One Phone got registered at the main site. Worked fine.
>>>             Then, we moved it to another subnet.
>>>             It got registered but not audio in one way!
>>>
>>>             Can't this ITL/CTL feature/bug be disabled?
>>>
>>>             On 20-Jan-12 17:26, Nate VanMaren wrote:
>>>
>>>             Are your phones running firmware you expect them to be?
>>>
>>>
>>>             *From:*cisco-voip-bounces at puck.nether.net
>>>             <mailto:cisco-voip-bounces at puck.nether.net>
>>>             [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
>>>             Of *Anthony Kouloglou
>>>             *Sent:* Friday, January 20, 2012 1:33 AM
>>>             *To:* cisco-voip at puck-nether.net
>>>             <mailto:cisco-voip at puck-nether.net>
>>>             *Subject:* [cisco-voip] After upgrade to 8.6.2a one way
>>>             audio for some calls-No codec selected!
>>>
>>>
>>>             Hi all,
>>>             here is a tough one!
>>>             I recently upgraded my 6.1 cluster to 8.6.2a.
>>>             Since my Hardware was 7825H3 typically it was not an
>>>             upgrade rather than a fresh install using a usb drive
>>>             (cisco has this procedure for these type of servers)
>>>             The upgrade was smooth for pub and one sub.
>>>             All phones reregistered and upgraded.
>>>             In the main site there are 20 devices (7975, 7961, 7911)
>>>             and at 2 remote sites 2 devices (one at each site).
>>>             After the upgrade:
>>>             all phones in the main site can talk to each other.
>>>             The two remote phones can talk to each other.
>>>             Each of the remote phones when talking to main site have
>>>             one way audio!
>>>             The remote site does not hear the main site always.
>>>             There is no firewall/NAT  between the sites.
>>>             I noticed that there is no codec selected for the audio
>>>             stream that has the problems and so no transmit (or
>>>             received packets for the other).
>>>             And i explain: in an active call between the main site
>>>             and a remote i checked the send/received codecs and
>>>             statistics.
>>>             the main site had g711 as received codec and of course
>>>             the received packets augmented
>>>             but there was none as send codec and of course no
>>>             packets transmited.
>>>             In the remote site the findings were inversed (no
>>>             receive codec and no receive packets
>>>
>>>             lease advise
>>>
>>>             BR
>>>             Anthony
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>
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