[cisco-voip] After upgrade to 8.6.2a one way audio for some calls-No codec selected!
Anthony Kouloglou
akoul at dataways.gr
Tue Jan 24 14:34:28 EST 2012
Nope!
I have got a TAC open since the day before yesterday but i really count
on all of you guys!!
:-)
On 24/1/2012 9:29 μμ, Ruben Montes (Europe) wrote:
> Is it working properly now?
> ------------------------------------------------------------------------
> *From:* cisco-voip-bounces at puck.nether.net
> [cisco-voip-bounces at puck.nether.net] on behalf of Anthony Kouloglou
> [akoul at dataways.gr]
> *Sent:* 24 January 2012 20:17
> *To:* Mike King
> *Cc:* cisco-voip at puck-nether.net; Mike
> *Subject:* Re: [cisco-voip] After upgrade to 8.6.2a one way audio for
> some calls-No codec selected!
>
>
>
> Hi all,
> well, i have disabled any kind inspection on the ASA.Isn't that enough?
> ASA does NOT NAT. Isn't that enough?
> However, i have to check some corporate linux based vpn endpoints.
>
> Anthony
>
> On 24/1/2012 6:30 μμ, Mike King wrote:
>> Yes.
>>
>> But not just 8.6.
>>
>> https://supportforums.cisco.com/docs/DOC-8131
>>
>> (Hey Wes, can you fix the link on that to remove the partner only
>> link ( SCCPv17 significantly changes message formats from previous
>> versions
>> <http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/7_0_1/cucm-rel_notes-701.html#wp584451> )
>>
>> It's when you upgraded the firmware on the Phones.
>>
>> The SCCP protocol has version numbers. I'm finding references all
>> the way up to SCCP version 20 (in 8.5.1).
>>
>> Looks like ASA version 8.3 only supports up to version 19.
>>
>> ASA version 8.4 supports SCCP v2.0 (Don't know what that means)
>>
>> Mike
>>
>> 2012/1/24 Anthony Kouloglou <akoul at dataways.gr
>> <mailto:akoul at dataways.gr>>
>>
>> Hi Mike,
>> i have completely disabled inspection on an ASA that i have that
>> does only routing.
>> The question is: has something changed in SCCP negotiation in
>> CUCM 8.6?
>> The whole setup has been working for 3 years!!
>>
>> Anthony
>>
>>
>> On 24-Jan-12 16:34, Mike King wrote:
>>> Having been bitten by this, Check for this.
>>>
>>> Specifically, do you have ASA's doing site to site VPN's? By
>>> default they do INSPECTION, which can drop SCCP packets they
>>> don't recoginize.
>>>
>>> Mike
>>>
>>> 2012/1/23 Dennis Heim <Dennis.Heim at cdw.com
>>> <mailto:Dennis.Heim at cdw.com>>
>>>
>>> This may have already been mentioned but building on what
>>> Ryan said... probably between 6.1(2) and 8.6.x you had a
>>> firmware change, probably from around 8.4ish to 9.x. The
>>> sccp version changes, and it sounds like you might have some
>>> firewall/security device in the way that is not opening the
>>> ports because it is used to the older version of skinny.
>>>
>>> -Dennis-
>>>
>>> ------------------------------------------------------------------------
>>> *From:* cisco-voip-bounces at puck.nether.net
>>> <mailto:cisco-voip-bounces at puck.nether.net>
>>> [cisco-voip-bounces at puck.nether.net
>>> <mailto:cisco-voip-bounces at puck.nether.net>] on behalf of
>>> Ryan Ratliff [rratliff at cisco.com <mailto:rratliff at cisco.com>]
>>> *Sent:* Monday, January 23, 2012 2:05 PM
>>> *To:* Anthony Kouloglou
>>> *Cc:* Mike; cisco-voip at puck-nether.net
>>> <mailto:cisco-voip at puck-nether.net>
>>>
>>> *Subject:* Re: [cisco-voip] After upgrade to 8.6.2a one way
>>> audio for some calls-No codec selected!
>>>
>>> If the phone don't show a codec when the call is set up then
>>> this isn't a typical routing issue. The most obvious reason
>>> for the phone not sending audio is it isn't getting the
>>> skinny StartMediaTransmission message from CUCM.
>>> Have you looked at ccm traces for one of these calls? When
>>> you do look at the messages going to and from the phones in
>>> the call. Compare/contrast what you see there to a working
>>> call and call out what's different.
>>>
>>> You can get a packet capture at the phone as well to see
>>> what it is being told to send to from CUCM. I'd also
>>> double check there's nothing in the network doing sccp
>>> inspection. You can get a simultaneous packet capture at
>>> the phone and cucm to make sure every packet leaving the
>>> server gets to the phone (intact).
>>>
>>> -Ryan
>>>
>>> On Jan 23, 2012, at 1:48 PM, Anthony Kouloglou wrote:
>>>
>>> There is no way that this is the problem.
>>> In one remote site i had only one 7911 working fine with
>>> CUCM 6.1.2.
>>> After the upgrade to 8.6.2a, even this old phone is having
>>> the same issue!
>>> I keep having on the phone status: failed to update itl .
>>>
>>> On 23/1/2012 8:09 μμ, Peter Slow wrote:
>>>> I think what MIke meant was "Check the routing path between
>>>> the two phones."
>>>>
>>>> -Peter
>>>>
>>>>
>>>> On Mon, Jan 23, 2012 at 12:41 PM, Mike <mikeeo at msn.com
>>>> <mailto:mikeeo at msn.com>> wrote:
>>>>
>>>> Your key statement is this:
>>>>
>>>>
>>>> Then, we moved it to another subnet.
>>>> It got registered but not audio in one way!
>>>>
>>>>
>>>> Check your routing path to the CM.
>>>>
>>>>
>>>> *From:*cisco-voip-bounces at puck.nether.net
>>>> <mailto:cisco-voip-bounces at puck.nether.net>
>>>> [mailto:cisco-voip-bounces at puck.nether.net
>>>> <mailto:cisco-voip-bounces at puck.nether.net>] *On Behalf
>>>> Of *Anthony Kouloglou
>>>> *Sent:* Monday, January 23, 2012 10:15 AM
>>>> *To:* Nate VanMaren
>>>> *Cc:* cisco-voip at puck-nether.net
>>>> <mailto:cisco-voip at puck-nether.net>
>>>> *Subject:* Re: [cisco-voip] After upgrade to 8.6.2a one
>>>> way audio for some calls-No codec selected!
>>>>
>>>>
>>>> Yes!
>>>> Everything seems to be as it supposed to be!
>>>> One Phone got registered at the main site. Worked fine.
>>>> Then, we moved it to another subnet.
>>>> It got registered but not audio in one way!
>>>>
>>>> Can't this ITL/CTL feature/bug be disabled?
>>>>
>>>> On 20-Jan-12 17:26, Nate VanMaren wrote:
>>>>
>>>> Are your phones running firmware you expect them to be?
>>>>
>>>>
>>>> *From:*cisco-voip-bounces at puck.nether.net
>>>> <mailto:cisco-voip-bounces at puck.nether.net>
>>>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
>>>> Of *Anthony Kouloglou
>>>> *Sent:* Friday, January 20, 2012 1:33 AM
>>>> *To:* cisco-voip at puck-nether.net
>>>> <mailto:cisco-voip at puck-nether.net>
>>>> *Subject:* [cisco-voip] After upgrade to 8.6.2a one way
>>>> audio for some calls-No codec selected!
>>>>
>>>>
>>>> Hi all,
>>>> here is a tough one!
>>>> I recently upgraded my 6.1 cluster to 8.6.2a.
>>>> Since my Hardware was 7825H3 typically it was not an
>>>> upgrade rather than a fresh install using a usb drive
>>>> (cisco has this procedure for these type of servers)
>>>> The upgrade was smooth for pub and one sub.
>>>> All phones reregistered and upgraded.
>>>> In the main site there are 20 devices (7975, 7961,
>>>> 7911) and at 2 remote sites 2 devices (one at each site).
>>>> After the upgrade:
>>>> all phones in the main site can talk to each other.
>>>> The two remote phones can talk to each other.
>>>> Each of the remote phones when talking to main site
>>>> have one way audio!
>>>> The remote site does not hear the main site always.
>>>> There is no firewall/NAT between the sites.
>>>> I noticed that there is no codec selected for the audio
>>>> stream that has the problems and so no transmit (or
>>>> received packets for the other).
>>>> And i explain: in an active call between the main site
>>>> and a remote i checked the send/received codecs and
>>>> statistics.
>>>> the main site had g711 as received codec and of course
>>>> the received packets augmented
>>>> but there was none as send codec and of course no
>>>> packets transmited.
>>>> In the remote site the findings were inversed (no
>>>> receive codec and no receive packets
>>>>
>>>> lease advise
>>>>
>>>> BR
>>>> Anthony
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
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>>>
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>>
>
>
>
> itevomcid
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