[cisco-voip] Filtering no extension users on Corporate Directory

[Eric Butcher]

Try restarting the Dirsync service on the CUCM publisher and then force a
resync on the AD Sync agreement.  It can take upto 48-ish hours for the
accounts without phone numbers to disappear from the directory after that.
 What you need to check is if they're marked as "inactive" or not.  This
is per design.  When LDAP is enabled for end users, no user account
disappears immediately... Only after being inactive for a full 24 hours or
more.



Eric Butcher
Cisco Unified Communications Engineer
CDW Professional Services
11711 N Meridian, Ste 225
Carmel, IN  46032
( 317.569.4282 – Single Number Reach
＊ eric.butcher at cdw.com
http://www.cdw.com/








On 1/25/12 8:40 PM, "Isamar Maia" <isamar at gmail.com> wrote:

>Hi Folks,
>
>We're using CUCM 8.5 with Corporate Directory, integrated to a MS
>Active Directory Server thru LDAP.
>
>We added LDAP Custom filter restricting the search only for users
>which have telephoneNumber field set.
>
>In the custom filter, we've set: (&(telephoneNumber=6*)(objectClass=user))
>
>The full sync is started and everything seems to be OK.
>
>The problem is, when we check on the phones, users with no extension
>number still appear in the list.
>The configuration done is not being reflected on the phones, even
>after restarting them.
>
>What am I missing here ?
>
>
>Thanks in advance,
>
>-- 
>Isamar Maia
>Cel. VIVO SSA:  (55) 71-9146-8575
>Cel. TIM SSA: (55) 71-9185-5264
>Fixo:  (55) 71-4062-8688
>日本: +81-(0)3-4550-1212
>Skype ID: isamar.maia
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