[cisco-voip] CUCM 7.0.2.21900-10 to 7.1.5 SU5 update - software license now shows demo?

[Buchanan, James]

If you could get the license files themselves from the 7.0(2) (in other words, switch back to the old version), you might could copy the data into Notepad, save the file as the license file name, then re-apply into 7.1(5).

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions 
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com
D: 615-866-5729 | F:615-866-5781  www.presidio.com


-----Original Message-----
From: Erick B. [mailto:erickbee at gmail.com] 
Sent: Friday, July 13, 2012 4:40 PM
To: Buchanan, James
Cc: voip puck
Subject: Re: [cisco-voip] CUCM 7.0.2.21900-10 to 7.1.5 SU5 update - software license now shows demo?

That's good to hear, at least I'm not only one thinking this is odd behavior.

I'm pursuing getting a good 7.x SW license now but it's a few years old so trying to find sales order #, not sure why sw license isn't there from 7.02 when that worked for 2-3 years... only a 6.x software feature license exists from all the license files on the server, and ones I pulled from backups before the upgrade.


On Fri, Jul 13, 2012 at 4:14 PM, Buchanan, James <jbuchanan at presidio.com> wrote:
> I hit this going from 7.0(2) once to 7.1 something. I rolled back, waited a few days, switched versions again, and it worked beautifully. Weird.
>
> I would just get the licenses into notepad and reapply if you had to. You might have to delete the licenses first. The other approach would be to reapply the upgrade, but that's a guess.
>
> James Buchanan| UC Technology Manager | Presidio South | Presidio 
> Networked Solutions
> 12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com
> D: 615-866-5729 | F:615-866-5781  www.presidio.com
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick B.
> Sent: Friday, July 13, 2012 2:57 PM
> To: voip puck
> Subject: [cisco-voip] CUCM 7.0.2.21900-10 to 7.1.5 SU5 update - software license now shows demo?
>
> Hi,
>
> Anyone aware of any issues with licenses from 7.02 to 7.1.5 updates, 
> or does 7.02 have a license issue maybe?  From my experience and 
> reading, 7.x licenses are the same in 7.0 and 7.1
>
> We had updated a system on 7.0.2.21900-10 where it shows all licenses, no demo warning on login screen, etc to 7.1.5 SU5 to fix a couple issues client was facing, and on 7.1.5 SU5 the SW feature saids Demo and on main page after logging in we get the red warning about demo licenses.
>
> The system was running fine on 7.02 for a long while, several reboots, etc and no problems with licenses and no demo license warnings.
>
> Funny thing is I looked at all the license files on the server, and the old backup files have same license files, and there is no sw feature license for 7.x it seems. There is a 6.x license file there from previous it looks like. Was there a bug in 7.02 with not reading license file right or not displaying demo license?
>
> I'm working on correcting/obtaining a 7.x sw license for this now but this one seems odd since 7.02 was working fine.
>
> Thanks, Erick
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